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Free Certified Business Analyst Exam Questions and Answers

Certified Business Analyst is part of Salesforce certification from Salesforce, through Trailhead Academy. Salesforce credentials are organised into role families — administrator, developer, consultant, architect, designer and marketer — with current exam codes in the Trailhead Academy form Plat-Admn-201, where the trailing number marks the band: 101 foundations, 201 core, 301 advanced, 401 architect.

Looking for Certified Business Analyst exam dumps or ExamTopics questions? These practice questions cover the same ground with verified answers and explanations, a downloadable PDF and a full practice test, kept current as Salesforce updates the exam.

Last updated: September 26, 2026

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Salesforce
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1000+
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First 10, with answers
Our test mode duration & pass mark
130 mins · 70%
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Question #6

Universal Containers is integrating its enterprise resource planning (ERP) with Salesforce to gain inventory visibility for the sales team. One of the user stories for this project is: ‘’As a sales rep, I want to be able to find containers dose to my customer so I can tell them which products they can receive quickly Which acceptance criteria is most appropriate for this story?

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FAQ

Learn More: https://trailhead.salesforce.com/en/credentials/administratoroverview/

Q1: How much does the Salesforce Certified Business Analyst exam cost?
A: As of October 2026, the registration fee is USD 200 (JPY 30,000 in Japan), plus applicable taxes required by local law.
Q2: How many questions are on the Salesforce Business Analyst exam and how long do I get?
A: The real exam has 60 multiple-choice questions plus up to five unscored questions, and you have 105 minutes to complete it.
Q3: What is the passing score for the Salesforce Certified Business Analyst exam?
A: The passing score is 72%.
Q4: What does the Salesforce Certified Business Analyst credential cover?
A: Salesforce describes certified business analysts as people who understand business needs, capture requirements and collaborate with stakeholders to develop Salesforce solutions that drive business improvements.
Q5: How much does it cost to retake the Salesforce Business Analyst exam?
A: The retake fee is USD 100 (JPY 15,000), plus applicable taxes.
Q6: Do the unscored questions on the Business Analyst exam affect my result?
A: No. The unscored questions are mixed randomly into the exam and have no impact on your final score; they are used to evaluate new questions.
Q7: What is the Certified Business Analyst exam?
A: Certified Business Analyst is a Salesforce certification exam. Judging by the questions in our bank, it concentrates on analyst, salesforce, universal, outfitters and northern.
Q8: What topics does the Certified Business Analyst exam cover?
A: Questions in our Certified Business Analyst bank cluster around analyst, salesforce, universal, outfitters, northern, sales, kicks and containers. Working through the full set is the quickest way to find which of these you are weakest on.
Q9: How should I prepare for Certified Business Analyst?
A: Work through the Certified Business Analyst practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
Q10: Are these real Certified Business Analyst exam questions?
A: They are drawn from officially released past questions and from community members who have sat Certified Business Analyst. Answers are verified and updated weekly.
Q11: Where do I register for the Certified Business Analyst exam?
A: Register through Salesforce directly at https://trailhead.salesforce.com/en/credentials/administratoroverview/. Exampractice is not affiliated with Salesforce and does not administer the exam.
Q12: Is there a free Certified Business Analyst sample?
A: Yes. Every Certified Business Analyst page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
Q13: What are Salesforce Certification Exams?
A: Salesforce Certification Exams validate your expertise in using and managing Salesforce’s customer relationship management (CRM) platform. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Salesforce applications to drive business growth and customer engagement.
Q14: Why should I pursue Salesforce Certification?
A: Salesforce Certification enhances your professional credibility, showcasing your skills and knowledge in Salesforce solutions. This can lead to better job opportunities, higher salaries, and career advancement in CRM, cloud computing, and IT management roles.
Q15: What are the benefits of Salesforce Certification?
A: Benefits include recognition as a certified Salesforce professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Salesforce technologies and best practices.
Q16: Who should take Salesforce Certification Exams?
A: CRM administrators, developers, consultants, sales and marketing professionals, and anyone involved in managing and implementing Salesforce solutions should consider these certifications to validate their expertise and advance their careers.
Q17: What types of Salesforce Certification Exams are available?
A: Salesforce offers various certification paths, including:
Q18: How do I prepare for Salesforce Certification Exams?
A: Preparation can include official Salesforce training courses, study guides, practice exams, online tutorials, and hands-on experience with Salesforce products and solutions.
Q19: Where can I take Salesforce Certification Exams?
A: Salesforce Certification Exams can be taken online with remote proctoring or at authorized testing centers worldwide, providing flexibility to fit your schedule and location.
Q20: How do Salesforce Certifications impact my career?
A: Salesforce Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in CRM, cloud computing, and IT management.
Q21: Are there any prerequisites for Salesforce Certification Exams?
A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Salesforce products. Check the specific requirements for each certification path on the Salesforce certification website.
Q22: How often do I need to recertify for Salesforce Certifications?
A: Salesforce Certifications typically require recertification annually to ensure that certified professionals stay updated with the latest Salesforce technologies and industry practices.
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