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Free Certified Sales Cloud Consultant: Certified Sales Cloud Consultant Exam Questions and Answers
Last updated: March 31, 2025
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1803-Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
#Question
Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities. What should the consultant recommend to the account executives?
A.
Share Accounts with specific users and their respective teams.
B.
Add specific users as Opportunity team members with a role that grants Read/Write access
C.
Add specific users as Account team members with a role that grants Modify All access.
D.
Share Opportunities with specific users by granting Read access to Opportunities in their portfolio
Correct Answer:
B
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities. What should the consultant recommend to the account executives?
#Question
Sometimes, sales reps need to create contacts without accounts based on business processes. What should the consultant take into consideration about these contacts?
A.
Contacts without accounts need to be manually shared.
B.
Contacts without accounts are private and only the owner and admin can view them.
C.
Contacts without accounts are shared through the Role Hierarchy.
D.
Contacts without accounts need to be shared through sharing rules
Correct Answer:
B
#Question
Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers
A.
The team can defer sharing calculations to decrease the risk of lock errors during the data update.
B.
The data update will cause sharing recalculations and should be completed during off-peak hours.
C.
The Salesforce Platform can update up to 200 accounts at a time.
D.
The organization-wide default should be set to Public before the update can be performed.
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers
#Question
Cloud Kicks has enabled multi-Currency in its organization. All the rates are set. What will happen if the exchange rates are adjusted?
A.
All opportunities with conversion rates will use the new rate.
B.
New opportunities will use the new conversion rate and old opportunities will remain the same.
C.
Opportunities created this month will use the new conversion rate and old opportunities will remain the same.
D.
All newly closed opportunities will use the new conversion rate.
Correct Answer:
B
#Question
Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa. Which consideration should the consultant be aware of?
A.
New Person Accounts should be created in Salesforce and synced to Microsoft.
B.
New Person Accounts should be created in Microsoft and synced to Salesforce.
C.
Einstein Activity Capture is supported in the Salesforce Classic interface.
D.
Lightning Sync works in conjunction with Einstein Activity Capture.
Correct Answer:
D
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa. Which consideration should the consultant be aware of?
#Question
The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship. Which solution should the consultant recommend?
A.
Use a junction object between the Opportunity and Contact.
B.
Add a multi-select picklist field on the Opportunity object.
C.
Add a contact lookup Meld to the Opportunity.
D.
Use Contact roles on the Opportunity object.
Correct Answer:
D
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship. Which solution should the consultant recommend?
#Question
- (Exam Topic 4) Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?
A.
Add Business Development Users as Opportunity Team members with a role that grants read/write access.
B.
Share Accounts with Business Development Users.
C.
Add Business Development Users as Account Team members with a role that grants Modify All access.
D.
Share Opportunities with Business Development Users by granting read access to Opportunities in their portfolio.
Correct Answer:
A
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
- (Exam Topic 4) Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?
1803-Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Cloud Kicks has a private sharing model on Accounts. Account executives need to ensure that specific users can qualify marketing Opportunities on their Accounts. There can be different users for a given Opportunity. Sales management needs to report on which users are assigned to Opportunities. What should the consultant recommend to the account executives?
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts. The organization-wide default for Accounts is Private. Which two factors should the consultant consider when updating the sales territories and Account owners? Choose 2 answers
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
Universal Containers wants to set up Einstein Activity Capture for Microsoft to allow automatic syncing of sales reps" Person Accounts with Microsoft contacts and vice versa. Which consideration should the consultant be aware of?
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
The sales department at Cloud Kicks is growing quickly. New sales executives should prioritize interacting with existing contacts who are decision makers and influencers to further the business relationship. Which solution should the consultant recommend?
Certified Sales Cloud Consultant: Certified Sales Cloud Consultant
Discussing...
- (Exam Topic 4) Cloud Kicks has a private sharing model on Accounts. Account Executives need to ensure that Business Development Users can qualify marketing Opportunities on their accounts. There can be different Business Development Users for a given opportunity. Sales Management needs to be able to report on which Business Development Users are assigned to opportunities. What should the Consultant recommend to the Account Executives?
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