Certified Business Analyst Sales Practice Questions
The free Certified Business Analyst questions that deal with sales, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #6
Universal Containers is integrating its enterprise resource planning (ERP) with Salesforce to gain inventory visibility for the sales team. One of the user stories for this project is: ‘’As a sales rep, I want to be able to find containers dose to my customer so I can tell them which products they can receive quickly Which acceptance criteria is most appropriate for this story?
Correct answer: C
Explanation
Acceptance criteria state the testable outcome without prescribing the implementation, so "Sales rep can see the inventory closest to a customer" fits; naming a quick action dictates the solution and restating the user story adds nothing.
Question #7
The Cloud Kicks admin is getting ready to release a record-triggered flow that auto-generates Renewal Opportunity Order Line Items once an Opportunity is Closed/Won for a sales team user story. During user acceptance testing, what should the business analyst do to ensure the solution fulfills the needs of the sales team?
Correct answer: B
Explanation
Subject matter experts testing in a sandbox with quality test data and scripts that mirror real-world scenarios is how the BA confirms the flow meets the sales team's needs. Debugging as another user is not acceptance testing.
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