Get Access to All Our Exams
- 3k+ exams
- Download PDF
- Real Exam Simulation
- Home
- All Exams
- Salesforce Exams
- Certified Platform App Builder: Certified Platform App Builder
Free Certified Platform App Builder: Certified Platform App Builder Exam Questions and Answers
Last updated: March 29, 2025
Examtopics Certified Platform App Builder: Certified Platform App Builder Prepaway Real Exam Questions and dumps free download
Click on “Take Real Test” Button to take the exam simuation test and be familiar with the real exam environment.
1801-Certified Platform App Builder: Certified Platform App Builder
#Question
A service manager needs to ensure that all support requests are prioritized effectively. What should they implement?
A.
Custom Objects
B.
Process Builder
C.
Validation Rules
D.
Case Escalation Rules
Correct Answer:
D
Case Escalation Rules ensure that support requests are prioritized and escalated based on severity, optimizing customer service responsiveness.
#Question
For tracking high-value customer accounts, what should a company implement?
A.
Data Import Wizard
B.
Reports
C.
Custom Objects
D.
Account Segmentation
Correct Answer:
D
Account Segmentation allows tracking of high-value customers based on specific criteria, facilitating targeted engagement and management.
#Question
A sales representative wants to incorporate feedback into their follow-up communications. What feature should they use?
A.
Reports
B.
Campaign Influence
C.
Tasks and Events
D.
Activity History
Correct Answer:
D
Utilizing Activity History allows sales representatives to incorporate past interactions and feedback into follow-up communications, enhancing engagement effectiveness.
#Question
An organization needs to create complex reports that include data from multiple objects. What should they create?
A.
List Views
B.
External Services
C.
Validation Rules
D.
Custom Report Types
Correct Answer:
D
Custom Report Types enable the creation of complex reports that can pull data from multiple Salesforce objects, providing comprehensive insights.
#Question
To improve lead response times, what can a company automate?
A.
Activity History
B.
Sharing Rules
C.
Approval Processes
D.
Task Assignment
Correct Answer:
D
Automating Task Assignment ensures leads are promptly followed up by the appropriate representatives, improving overall response times.
#Question
To ensure the accuracy of customer data entry, what should an admin implement?
A.
Kanban View
B.
Process Builders
C.
Campaign Influence
D.
Validation Rules
Correct Answer:
D
Validation Rules prevent incorrect or incomplete information from being entered into Salesforce, maintaining accuracy in customer data entry.
#Question
An organization needs to categorize its products for ease of access. Which feature should they implement?
A.
Approval Processes
B.
Opportunity Stages
C.
Custom Objects
D.
Product Categories
Correct Answer:
D
Product Categories allow organized classification of products, helping users to locate and manage them more effectively.
1801-Certified Platform App Builder: Certified Platform App Builder
Reviews
This platform is a lifesaver. The practice questions and explanations are so detailed. It’s the best study tool I’ve ever used.
I highly recommend Exam Practice. The feedback after each test helped me improve significantly, and I passed my exams easily.
Exam Practice is worth every penny. The mock exams are realistic, and the feedback helped me focus on key areas.
FAQ
Q1: What are Salesforce Certification Exams? A: Salesforce Certification Exams validate your expertise in using and managing Salesforce’s customer relationship management (CRM) platform. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Salesforce applications to drive business growth and customer engagement.
Q2: Why should I pursue Salesforce Certification? A: Salesforce Certification enhances your professional credibility, showcasing your skills and knowledge in Salesforce solutions. This can lead to better job opportunities, higher salaries, and career advancement in CRM, cloud computing, and IT management roles.
Q3: What are the benefits of Salesforce Certification? A: Benefits include recognition as a certified Salesforce professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Salesforce technologies and best practices.
Q4: Who should take Salesforce Certification Exams? A: CRM administrators, developers, consultants, sales and marketing professionals, and anyone involved in managing and implementing Salesforce solutions should consider these certifications to validate their expertise and advance their careers.
Q5: What types of Salesforce Certification Exams are available? A: Salesforce offers various certification paths, including:
- Salesforce Certified Administrator
- Salesforce Certified Advanced Administrator
- Salesforce Certified Platform App Builder
- Salesforce Certified Platform Developer I & II
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Service Cloud Consultant
- Salesforce Certified Marketing Cloud Consultant
- Salesforce Certified Technical Architect
Each certification path is tailored to different roles and expertise levels within the Salesforce ecosystem.
Q6: How do I prepare for Salesforce Certification Exams? A: Preparation can include official Salesforce training courses, study guides, practice exams, online tutorials, and hands-on experience with Salesforce products and solutions.
Q7: Where can I take Salesforce Certification Exams? A: Salesforce Certification Exams can be taken online with remote proctoring or at authorized testing centers worldwide, providing flexibility to fit your schedule and location.
Q8: How do Salesforce Certifications impact my career? A: Salesforce Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in CRM, cloud computing, and IT management.
Q9: Are there any prerequisites for Salesforce Certification Exams? A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Salesforce products. Check the specific requirements for each certification path on the Salesforce certification website.
Q10: How often do I need to recertify for Salesforce Certifications? A: Salesforce Certifications typically require recertification annually to ensure that certified professionals stay updated with the latest Salesforce technologies and industry practices.
Why get certified?
Certifications can lead to high earnings without extensive years of study, but why choose ExamPractice for your preparation? At ExamPractice, we emphasize efficiency. The vastness of the IT industry and the extensive information required for certification can be overwhelming. Some certification providers even offer introductory courses to help candidates navigate their options. Sorting through material can be time-consuming and often irrelevant to exam or job requirements. Many test prep websites fall short, presenting issues like CAPTCHA barriers, subscription fees, outdated materials, and recurring costs.
Why Choose ExamPractice?
Exampractice is highly affordable compared to other websites that charge more and give you less.
ExamPractice stands out due to our commitment to the tech community. We are passionate about technology, certification, and aiding others in their journey. Our platform is entirely free, with no hidden costs. We foster a community of experts and enthusiasts who collaborate to build something remarkable. Whether you need help with challenging topics or want to guide new tech enthusiasts, you contribute to our vibrant community. ExamPractice is user-friendly, searchable, and consistently updated.
Quality and Community
Despite being community-driven, ExamPractice doesn’t compromise on quality. Our exams are meticulously updated, and our expert community ensures the accuracy and relevance of our materials. Our practice exams mirror real-world tests, and our study guides—known as “braindumps” in the industry—are so effective that competitors often replicate them. We believe in the superiority of our resources, which remain completely free of charge.
Experience ExamPractice
If you’re hesitant about using ExamPractice, we encourage you to explore our popular exams. Observe our dedication to making ExamPractice the premier test prep resource and community. Read user comments, engage with others, and dive in. We are confident in ExamPractice’s quality and are committed to supporting you in achieving your certification goals.
ExamPractice is better than examtopics and prepaway. We are your go-to resource for free, high-quality certification test preparation materials and dumps. Join our community, access top-notch materials, and take a significant step towards your dream career today!