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Free ADM-211: Administration Essentials for Experienced Admin Exam Questions and Answers
Last updated: March 29, 2025
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1778-ADM-211: Administration Essentials for Experienced Admin
#Question
How can a sales team analyze sales trends over multiple quarters in Salesforce?
A.
Chatter Groups
B.
Activity History
C.
Custom Fields
D.
Historical Reports
Correct Answer:
D
Historical Reports allow teams to analyze sales trends over time, providing insights into changes and patterns.
#Question
An admin needs to ensure that data imported into Salesforce is free from errors. What feature should they use?
A.
Activity History
B.
Custom Reports
C.
Data Loader
D.
Data Validation
Correct Answer:
D
Data Validation ensures that any data imported meets specific criteria and standards, minimizing errors.
#Question
A sales rep wants to ensure their calls are logged automatically. What should be enabled?
A.
Chatter
B.
Reports
C.
Task Management
D.
Call Logging Feature
Correct Answer:
D
Enabling Call Logging Features ensures that calls are recorded automatically without requiring manual entry.
#Question
To maintain high-quality data, how often should a company perform data audits?
A.
Continuous
B.
Monthly
C.
Weekly
D.
Bi-annually
Correct Answer:
A
Continuous audits help maintain data quality and identify issues regularly, thereby safeguarding data integrity.
#Question
An organization aims to track customer behavior during sales campaigns. What tool should they utilize?
A.
Reports
B.
Custom Reports
C.
Activity History
D.
Campaign Management
Correct Answer:
D
Campaign Management provides metrics and insights on customer behavior during promotional efforts.
#Question
A user reports repetitive errors while entering data. What can an admin implement to assist?
A.
User Profiles
B.
Chatter Groups
C.
Custom Fields
D.
Validation Rules
Correct Answer:
D
Validation Rules can prevent common errors by enforcing specific data entry standards.
#Question
How can a Salesforce admin ensure timely responses to customer inquiries?
A.
Sharing Settings
B.
User Permissions
C.
Workflow Rules
D.
SLA Management
Correct Answer:
D
Implementing SLA Management ensures that incoming inquiries are routed and addressed in a timely manner.
1778-ADM-211: Administration Essentials for Experienced Admin
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