Free Certified Platform App Builder Exam Questions and Answers

Last updated: September 9, 2026

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Salesforce

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1000+

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First 10, with answers

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130 mins · 70%

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1. Question #1

   Ursa Major Solar wants to create a relationship between the standard Contact object and a custom Solar Project object Contacts potentially be related to multiple Solar Project objects, and a Solar Project can have multiple Contacts associated with it. How should an app builder configure the data model?

   • A. One Master-detail relationship on Conuct and one Master-detail relationship on Solar Project
   • B. Two Lookup relationships on a new custom object
   • C. One Lookup relationship on Contact and one Lookup relationship on Solar Project
   • D. Two Master-detail relationships on a new custom object
   Reveal Answer

2. Question #2

   A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Beforeclosing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician. What solution would provide the required access, given a private data model?

   • A. Give the SC a permission set with the Modify All Data system permission.
   • B. Put the SC in the role hierarchy above the technicians whose work orders they review.
   • C. Create a workflow rule that updates records owned by technicians in that regionwith the SC.
   • D. Change work order access on the SC's profile to 'Modify AIl.
   Reveal Answer

3. Question #3

   An app builder has created a change set and deployed a report from their development sandbox for User Acceptance Testing. When the app builder runs the report, no data is returned. What can be a reason for this?

   • A. Reports have to be deployed with Salesforce DX.
   • B. Reports have to be manually re-created in each environment.
   • C. Data is deployed when added to a change sets.
   • D. Data is unable to be deployed with change sets.
   Reveal Answer

4. Question #4

   Cloud Kicks (CK) keeps track of its shoe inventory in Salesforce. When an order's status is changed to Activated, the inventory for the ordered shoe is reduced.At that point, a SOAP web service on the CK website must be called so that the website is updated to display the correct inventory amount for the shoe. What should an app builder use to communicate to the CK web service when a shoe's inventory has changed?

   • A. After-Save Record-Triggered flow
   • B. Before-Save Record-Triggered flow
   • C. Process Builder
   • D. Workflow rule
   Reveal Answer

5. Question #5

   An app builder has deployed a change set from a sandbox to production. There is a long delay in the deployment. What can be causing the delay?

   • A. Profiles are included in the change set.
   • B. A field type change is included in the change set.
   • C. Dependentfields are included in the change set.
   • D. Roles are included in the change set.
   Reveal Answer

6. Question #6

   Sales reps at Universal Containers create multiple quotes per opportunity. What automation tool should an app builder recommend to delete rejected quotes?

   • A. Approval process
   • B. Validation rule
   • C. Workflow rule
   • D. Flow
   Reveal Answer

7. Question #7

   The app builder at UrsaMajor Solar has just created a master-detail relationship between a parent object Galaxy__c and child object Star__c. What would be the effect of creating this type of relationship if users want to report on Galaxy__c with Star__c?

   • A. A Star__c report typewith Galaxy__c as a field will be automatically created.
   • B. A new custom report type will need to be created for Star__c with lookup fields from Galaxy__c.
   • C. A Galaxy__c with Star__c report type will be automatically created.
   • D. A new custom report typewill need to be created for Galaxy__c with Star__c.
   Reveal Answer

8. Question #8

   After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account. Which solution should an app builder use for this request?

   • A. Multi-select picklist Meld
   • B. Picklist field
   • C. Lookup field
   • D. Text field
   Reveal Answer

9. Question #9

   Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time. What should the app builder be aware of when it comes to data already in the system?

   • A. The change will be instant
   • B. Historical data will be updated to 12:00 timestamp.
   • C. The field name will change.
   • D. Data loss will be experienced.
   Reveal Answer

10. Question #10

    Universal Containers has Public Read/Write as the Account organization-wide default (OWD) setting. Visitors to the customer community site report that they can see all ofthe company's account records. How should an app builder configure Account sharing so that community users only see their own Account?

    • A. Create an account record type for external accounts.
    • B. Define an owner-based sharing rule for external accounts.
    • C. Define a permission set for external accounts.
    • D. Set the account external OWD to private.
    Reveal Answer