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Free Certified B2B Solution Architect: Certified B2B Solution Architect Exam Questions and Answers

Last updated: March 31, 2025

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1782-Certified B2B Solution Architect: Certified B2B Solution Architect

#Question
A sales team is experiencing fragmentation in their outreach efforts. What feature can help unify this?
A.
Activity Management
B.
Reports & Dashboards
C.
Process Builder
D.
Campaign Management
Correct Answer: D
Campaign Management unifies outreach efforts by organizing and coordinating marketing and sales strategies, improving overall effectiveness and consistency.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

A sales team is experiencing fragmentation in their outreach efforts. What feature can help unify this?


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#Question
Your client wants to ensure feedback is gathered consistently after product launches. What feature should be implemented?
A.
Campaign Management
B.
Dashboards
C.
Case Management
D.
Survey Tools
Correct Answer: D
Survey Tools help automate and standardize the collection of feedback after product launches, providing insights into customer satisfaction and product performance.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

Your client wants to ensure feedback is gathered consistently after product launches. What feature should be implemented?


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#Question
A company wishes to integrate Salesforce with their existing e-commerce platform. What tool should be used?
A.
Reports
B.
Task Management
C.
Data Loader
D.
API Integrations
Correct Answer: D
API Integrations would allow for the seamless connection and data flow between Salesforce and the existing e-commerce platform, enhancing overall operations.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

A company wishes to integrate Salesforce with their existing e-commerce platform. What tool should be used?


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#Question
Your organization needs to adjust sales incentives based on performance metrics. What should be implemented?
A.
Opportunity Management
B.
Approval Processes
C.
Campaign Metrics
D.
Custom Reports
Correct Answer: D
Custom Reports can provide insights into performance metrics, enabling organizations to adjust sales incentives to align with evolving targets and goals.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

Your organization needs to adjust sales incentives based on performance metrics. What should be implemented?


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#Question
A client needs to establish marketing campaigns for different customer segments. What is the most efficient approach?
A.
Activity Management
B.
Data Loader
C.
Custom Objects
D.
Targeted Campaigns
Correct Answer: D
Targeted Campaigns allow for the creation and organization of marketing efforts tailored to specific customer segments, improving engagement and conversion rates.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

A client needs to establish marketing campaigns for different customer segments. What is the most efficient approach?


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#Question
Your organization needs to ensure visibility of all customer communications. What can be implemented?
A.
Data Loader
B.
Services Cloud
C.
Approval Processes
D.
Activity History
Correct Answer: D
Activity History tracks all communications with customers, providing visibility into past interactions and enhancing relationship management.

Certified B2B Solution Architect: Certified B2B Solution Architect

Discussing...

Your organization needs to ensure visibility of all customer communications. What can be implemented?


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#Question
A client wishes to ensure their sales data is accurate and up to date. What feature should be utilized?
A.
Cases
B.
Reports and Dashboards
C.
Workflow Rules
D.
Data Quality Management
Correct Answer: D
Data Quality Management tools ensure that sales data is regularly validated and maintained for accuracy and reliability in Salesforce.

Certified B2B Solution Architect: Certified B2B Solution Architect

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A client wishes to ensure their sales data is accurate and up to date. What feature should be utilized?


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