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Free Certified AI Associate: Certified AI Associate Exam Questions and Answers
Last updated: April 1, 2025
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1780-Certified AI Associate: Certified AI Associate
#Question
172. How can AI support disaster recovery planning in Salesforce operations?
A.
By limiting recovery options
B.
By ignoring operational risks
C.
By complicating procedures
D.
By automating data backups
Correct Answer:
D
AI can support disaster recovery planning by automating data backups, ensuring data integrity and quick recovery in case of system failures.
#Question
171. How does AI enhance decision-making in financial reporting within Salesforce?
A.
By complicating financial assessments
B.
By increasing errors
C.
By generating random reports
D.
By analyzing historical trends
Correct Answer:
D
AI enhances decision-making in financial reporting by analyzing historical trends, providing insights that help guide informed financial strategies.
#Question
120. How does AI facilitate a more organized lead management process in Salesforce?
A.
By limiting engagement
B.
By automating lead tracking
C.
By reducing contact options
D.
By complicating segmentation
Correct Answer:
B
AI facilitates organized lead management by automating lead tracking and follow-up, improving efficiency in the sales process.
#Question
119. What is a primary use of anomaly detection in Salesforce AI tools?
A.
Ignoring outliers
B.
Identifying common patterns
C.
Flagging unusual behavior
D.
Predicting future sales
Correct Answer:
C
Anomaly detection is used to flag unusual behavior in data, helping organizations address potential issues proactively.
#Question
118. In which way does AI enhance the sales pipeline management in Salesforce?
A.
By complicating processes
B.
By limiting data access
C.
By ignoring feedback
D.
By providing real-time insights
Correct Answer:
D
AI enhances sales pipeline management by providing real-time insights into lead status, facilitating more effective follow-ups.
#Question
117. When using AI for customer segmentation, what is a critical factor organizations should consider?
A.
Standardization
B.
Generalization
C.
Demographic information
D.
Sentiment analysis
Correct Answer:
C
Demographic information is critical for effective customer segmentation, enabling tailored marketing and engagement strategies.
#Question
116. How does AI help ensure data security in Salesforce systems?
A.
By ignoring protocols
B.
By generating random reports
C.
By implementing automated surveillance
D.
By increasing data accessibility
Correct Answer:
C
AI helps ensure data security by implementing automated surveillance to monitor suspicious activities or breaches.
1780-Certified AI Associate: Certified AI Associate
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