Free CSA: ServiceNow Certified System Administrator Exam Questions and Answers
ServiceNow Certified System Administrator is exam CSA, part of ServiceNow certification. ServiceNow uses no numeric exam codes: the credential is the code. CSA is the platform-wide base and the prerequisite for everything else, CAD covers application development, and CIS- plus a product name marks a Certified Implementation Specialist — the suffix always names a product, never a difficulty level, so every CIS exam sits at the same tier.
Looking for CSA exam dumps or ExamTopics CSA questions? These CSA practice questions cover the same ground with verified answers and explanations, a downloadable CSA PDF and a full CSA practice test, kept current as ServiceNow updates the exam.
Last updated: September 28, 2026
- Exam code
- CSA
- Provider
- ServiceNow
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #3
When a custom table is created, which access control rules are automatically created? Choose 4 answers
Select 4 answers.
Correct answer: A, B, D, F
Explanation
Creating a custom table automatically creates delete, create, read and write ACLs; execute and update are not part of that baseline set.
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Discussion
Explain your reasoning, not just the letterBrowse the free questions by topic
More CSA questions
- Question 1While showing a customer their incident form, they ask to change the Priority field title to display their internal…
- Question 2An administrator creates "customer_table_admin" and "customer_table_user" roles for the newly created "Customer Table"…
- Question 4On the Form header, which icon do you use to access form templates?
- Question 5What are advantages of using Flow Designer? (Choose three.)
- Question 6What role enables someone to authorize a request, with no other permissions on the platform?
All CSA: ServiceNow Certified System Administrator practice questions →
Other ServiceNow certifications
- CIS-HAM: Certified Implementation Specialist – Hardware Asset Management (opens in a new tab)
- CIS-CSM: Certified Implementation Specialist - Customer Service Management (opens in a new tab)
- CIS-ITSM: Certified Implementation Specialist - IT Service Management (opens in a new tab)
- CIS-HR: Certified Implementation Specialist - Human Resources (opens in a new tab)
- CAD: ServiceNow Certified Application Developer (opens in a new tab)
- CIS-APM: Certified Implementation Specialist - Application Portfolio Management (opens in a new tab)
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FAQ
Learn More: https://www.servicenow.com/uk/services/training-and-certification.html
- Q1: How much does the ServiceNow CSA exam cost?
- A: As of October 2026, ServiceNow prices a mainline certification exam voucher such as the CSA at 300 USD when bought after an on-demand course, while instructor-led courses include a voucher; ServiceNow partners can obtain the CSA voucher at no cost. A retake costs 100 USD per attempt, and re-certifying an expired credential costs 200 USD.
- Q2: How many questions are on the CSA exam and how long is it?
- A: The real exam has approximately 60 questions and a 90-minute time limit.
- Q3: What types of questions are on the ServiceNow CSA exam?
- A: The exam uses multiple-choice questions with a single correct answer and multiple-select questions where you must choose all correct responses; multiple-select items give no partial credit.
- Q4: What is the passing score for the CSA exam?
- A: ServiceNow does not publish a passing score for the CSA exam. You receive only a pass or fail result immediately after submitting, and section-level percentages are shown only to candidates who fail.
- Q5: Do I need to take a course before the CSA exam?
- A: Yes. ServiceNow requires completion of its prerequisite training (the ServiceNow Fundamentals path) before you can obtain or purchase a voucher for the exam, and it recommends three to six months of experience with a ServiceNow instance.
- Q6: What topics does the CSA exam cover?
- A: The current blueprint, updated in January 2026, organizes the exam into learning domains covering platform overview and navigation, instance configuration, configuring applications for collaboration, self-service and automation, database management, and data migration and integration.
- Q7: How is the CSA exam delivered and in what languages?
- A: The exam is delivered through Kryterion's Webassessor platform, either at a Kryterion test center or online with a live proctor. As of October 2026 it is offered in English and Japanese.
- Q8: What is the retake policy for the CSA exam?
- A: If you fail, you must wait 3 days before your first retake and 14 days before a second retake, paying 100 USD each time; further attempts require repeating the training and purchasing a new voucher. The original voucher covers only your first attempt.
- Q9: What is the CSA: ServiceNow Certified System Administrator exam?
- A: CSA: ServiceNow Certified System Administrator is a ServiceNow certification exam. Judging by the questions in our bank, it concentrates on servicenow, table, form, tables and field.
- Q10: What topics does the CSA: ServiceNow Certified System Administrator exam cover?
- A: Questions in our CSA: ServiceNow Certified System Administrator bank cluster around servicenow, table, form, tables, field, record, rule and icon. Working through the full set is the quickest way to find which of these you are weakest on.
- Q11: How should I prepare for CSA: ServiceNow Certified System Administrator?
- A: Work through the CSA: ServiceNow Certified System Administrator practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q12: Are these real CSA: ServiceNow Certified System Administrator exam questions?
- A: They are drawn from officially released past questions and from community members who have sat CSA: ServiceNow Certified System Administrator. Answers are verified and updated weekly.
- Q13: Where do I register for the CSA: ServiceNow Certified System Administrator exam?
- A: Register through ServiceNow directly at https://www.servicenow.com/uk/services/training-and-certification.html. Exampractice is not affiliated with ServiceNow and does not administer the exam.
- Q14: Is there a free CSA: ServiceNow Certified System Administrator sample?
- A: Yes. Every CSA: ServiceNow Certified System Administrator page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q15: What are ServiceNow Certification Exams?
- A: ServiceNow Certification Exams validate your expertise in using and managing ServiceNow’s cloud-based platform for IT service management (ITSM), IT operations management (ITOM), and IT business management (ITBM). These certifications demonstrate your proficiency in deploying, configuring, and optimizing ServiceNow solutions to enhance business processes and IT services.
- Q16: Why should I pursue ServiceNow Certification?
- A: ServiceNow Certification enhances your professional credibility, showcasing your skills and knowledge in ServiceNow solutions. This can lead to better job opportunities, higher salaries, and career advancement in IT service management, IT operations, and IT business management roles.
- Q17: What are the benefits of ServiceNow Certification?
- A: Benefits include recognition as a certified ServiceNow professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest ServiceNow technologies and best practices.
- Q18: Who should take ServiceNow Certification Exams?
- A: IT professionals, system administrators, developers, consultants, and anyone involved in managing and implementing ServiceNow solutions should consider these certifications to validate their expertise and advance their careers.
- Q19: What types of ServiceNow Certification Exams are available?
- A: ServiceNow offers various certification paths, including:
- Q20: How do I prepare for ServiceNow Certification Exams?
- A: Preparation can include official ServiceNow training courses, study guides, practice exams, online tutorials, and hands-on experience with ServiceNow products and solutions.
- Q21: Where can I take ServiceNow Certification Exams?
- A: ServiceNow Certification Exams can be taken online with remote proctoring or at authorized testing centers, providing flexibility to fit your schedule and location.
- Q22: How do ServiceNow Certifications impact my career?
- A: ServiceNow Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in IT service management, IT operations, and IT business management.
- Q23: Are there any prerequisites for ServiceNow Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with ServiceNow products. Check the specific requirements for each certification path on the ServiceNow certification website.
- Q24: How often do I need to recertify for ServiceNow Certifications?
- A: ServiceNow Certifications typically require recertification every two years to ensure that certified professionals stay updated with the latest technologies and industry practices.