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Free CIS-HR: Certified Implementation Specialist - Human Resources Exam Questions and Answers
Last updated: June 26, 2025
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620-CIS-HR: Certified Implementation Specialist - Human Resources
#Question
When should HR conduct reviews of policies and procedures?
A.
Annually or when changes occur
B.
Once every few years
C.
After major incidents
D.
Only when legal issues arise
Correct Answer:
A
Conducting reviews annually or when changes occur helps keep HR policies relevant and effective.
#Question
In managing workplace conflicts, what must HR do to maintain fairness?
A.
Limit transparency
B.
Document all incidents
C.
Avoid taking sides
D.
Favor the stronger employee
Correct Answer:
B
Documenting all incidents ensures HR maintains fairness and accountability in conflict resolution.
#Question
What is the primary goal of creating a comprehensive benefits package?
A.
To attract and retain talent
B.
To satisfy legal requirements
C.
To reduce costs
D.
To limit employee choice
Correct Answer:
A
A comprehensive benefits package aims to attract and retain talent within the organization.
#Question
How can HR best support employees who are experiencing burnout?
A.
Recognize signs of burnout
B.
Limit communication
C.
Ignore their concerns
D.
Increase their workload
Correct Answer:
A
Recognizing signs of burnout is crucial for HR to support employees effectively.
#Question
What is an essential aspect of creating an inclusive workplace environment?
A.
Maintaining status quo
B.
Limiting staff participation in decision-making
C.
Encouraging diverse perspectives
D.
Restricting interactions between staff
Correct Answer:
C
Encouraging diverse perspectives is essential for creating an inclusive workplace.
#Question
How can HR measure the success of employee training programs?
A.
By the cost of training
B.
By the number of training sessions
C.
By feedback from only management
D.
By employee retention rates
Correct Answer:
D
Employee retention rates can indicate the success of training programs in enhancing employee skills.
#Question
What should HR do to ensure an effective onboarding process for new remote employees?
A.
Provide minimal resources
B.
Limit communication
C.
Assign tasks immediately
D.
Conduct regular check-ins
Correct Answer:
D
Conducting regular check-ins helps ensure new remote employees receive necessary support.
620-CIS-HR: Certified Implementation Specialist - Human Resources
#Question
When should HR conduct reviews of policies and procedures?
A.
Annually or when changes occur
B.
Once every few years
C.
After major incidents
D.
Only when legal issues arise
Correct Answer:
A
Conducting reviews annually or when changes occur helps keep HR policies relevant and effective.
#Question
In managing workplace conflicts, what must HR do to maintain fairness?
A.
Limit transparency
B.
Document all incidents
C.
Avoid taking sides
D.
Favor the stronger employee
Correct Answer:
B
Documenting all incidents ensures HR maintains fairness and accountability in conflict resolution.
#Question
What is the primary goal of creating a comprehensive benefits package?
A.
To attract and retain talent
B.
To satisfy legal requirements
C.
To reduce costs
D.
To limit employee choice
Correct Answer:
A
A comprehensive benefits package aims to attract and retain talent within the organization.
#Question
How can HR best support employees who are experiencing burnout?
A.
Recognize signs of burnout
B.
Limit communication
C.
Ignore their concerns
D.
Increase their workload
Correct Answer:
A
Recognizing signs of burnout is crucial for HR to support employees effectively.
#Question
What is an essential aspect of creating an inclusive workplace environment?
A.
Maintaining status quo
B.
Limiting staff participation in decision-making
C.
Encouraging diverse perspectives
D.
Restricting interactions between staff
Correct Answer:
C
Encouraging diverse perspectives is essential for creating an inclusive workplace.
#Question
How can HR measure the success of employee training programs?
A.
By the cost of training
B.
By the number of training sessions
C.
By feedback from only management
D.
By employee retention rates
Correct Answer:
D
Employee retention rates can indicate the success of training programs in enhancing employee skills.
#Question
What should HR do to ensure an effective onboarding process for new remote employees?
A.
Provide minimal resources
B.
Limit communication
C.
Assign tasks immediately
D.
Conduct regular check-ins
Correct Answer:
D
Conducting regular check-ins helps ensure new remote employees receive necessary support.
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