Transport for London (TfL) Recruitment Staff Practice Questions
The free Transport for London (TfL) Recruitment questions that deal with staff, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #4
A customer complains about a rude staff member. What should the supervisor do?
Correct answer: C
Explanation
Investigating ensures proper handling of the situation.
Question #6
During a service disruption, how should staff communicate updates?
Correct answer: D
Explanation
Social media provides real-time updates.
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