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Free Transport for London (TfL) Recruitment Exam Exam Questions and Answers

Last updated: March 29, 2025

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Transport for London (TfL) Recruitment Exam

#Question
If a passenger is found using an electronic device while driving a bus, what is the appropriate action?
A.
Ask them to stop
B.
Join them on the phone
C.
Report the incident
D.
Ignore it
Correct Answer: C
Reporting the incident ensures adherence to safety regulations.

Transport for London (TfL) Recruitment Exam

Discussing...

If a passenger is found using an electronic device while driving a bus, what is the appropriate action?


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#Question
A train is delayed due to a technical issue. What should the conductor announce to passengers?
A.
Provide regular updates
B.
Ignore the situation
C.
Leave them in the dark
D.
Only inform first-class passengers
Correct Answer: A
Providing regular updates keeps passengers informed and calm.

Transport for London (TfL) Recruitment Exam

Discussing...

A train is delayed due to a technical issue. What should the conductor announce to passengers?


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#Question
A staff member finds a malfunction in a bus's accessibility features. What should they do?
A.
Report it immediately
B.
Try to fix it themselves
C.
Ignore it
D.
Mention it after their shift
Correct Answer: A
Reporting it ensures timely repairs and accessibility.

Transport for London (TfL) Recruitment Exam

Discussing...

A staff member finds a malfunction in a bus's accessibility features. What should they do?


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#Question
If a bus driver encounters a road obstruction, what is their first action?
A.
Drive around it
B.
Speed through it
C.
Call control for guidance
D.
Ignore it
Correct Answer: C
Calling control ensures proper guidance during obstacles.

Transport for London (TfL) Recruitment Exam

Discussing...

If a bus driver encounters a road obstruction, what is their first action?


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#Question
A passenger complains about long wait times at a station. How should staff respond?
A.
Dismiss their feelings
B.
Argue with them
C.
Apologize and explain the situation
D.
Ignore them
Correct Answer: C
Apologizing and explaining helps maintain good customer relations.

Transport for London (TfL) Recruitment Exam

Discussing...

A passenger complains about long wait times at a station. How should staff respond?


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#Question
If a train conductor suspects that a passenger is intoxicated, what is the best course of action?
A.
Call security
B.
Confront them
C.
Ignore the situation
D.
Notify other passengers
Correct Answer: A
Calling security ensures safety for all passengers.

Transport for London (TfL) Recruitment Exam

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If a train conductor suspects that a passenger is intoxicated, what is the best course of action?


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#Question
A bus driver is notified of a passenger with a disability needing assistance. What should they do?
A.
Ignore it
B.
Continue driving
C.
Offer assistance
D.
Ask other passengers for help
Correct Answer: C
Offering assistance ensures inclusivity and safety.

Transport for London (TfL) Recruitment Exam

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A bus driver is notified of a passenger with a disability needing assistance. What should they do?


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FAQ

Q1: What are UK Public Service Exams?
A: UK Public Service Exams assess candidates’ aptitude, skills, and knowledge for roles in government departments, public agencies, and local authorities. These exams are part of the recruitment process for various public service jobs in the UK.

Q2: Why should I take UK Public Service Exams?
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A: Common UK Public Service Exams include:

  • Civil Service Fast Stream Assessment: For leadership roles in the Civil Service.
  • Police Constable Tests: For police recruitment.
  • Teaching Regulation Agency Tests: For teacher qualification and licensure.
  • Healthcare Recruitment Assessments: For roles in the NHS and related organizations.
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A: Preparation can include:

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A: Exams are conducted online or at designated assessment centers across the UK. The specific location and mode depend on the role and department.

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Q9: Are there any prerequisites for UK Public Service Exams?
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Q10: How often can I take UK Public Service Exams?
A: Retake policies vary depending on the department and exam. Some exams have annual recruitment cycles, while others allow multiple attempts within specific timeframes.

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