Free CIS-DF: Certified Implementation Specialist - Data Foundations (CMDB and CSDM) Exam Questions and Answers
85 verified practice questions for CIS-DF.
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Last updated: September 19, 2026
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Question #1
A CMDB Administrator has installed a Service Graph Connector and customized a script transform. What will happen on subsequent upgrades if the default definition of the script transform is updated?
Please select an optionIncorrectCorrect answer: B
Upgrades never overwrite customized records; the system creates a skipped change record, leaving the customized script transform definition untouched.
Was this answer correct?Question #2
A Change Manager aims to streamline ITSM processes by automatically populating fields on the Change form when a CI is selected. The Configuration Management team ensures that the Change Group field is populated for all managed CIs. As a result, which base system field on the Change form will be automatically populated after selecting a CI?
Please select an optionIncorrectCorrect answer: A
Selecting a CI on the Change form copies the CI's Change group value into the Change group field. It is not the assignment, managed by, or approval group.
Was this answer correct?Question #3
The following identification rule for a Hardware CI class has been defined Two new CI records are imported into the Hardware class of the CMDB: CI1: The name of this CI record matches the name of an existing CI record in the CMDB. CI2: The IP address of this CI record matches the IP address of an existing CI record in the CMDB. Which is correct based on the identification rule and the imported CI records?
Please select an optionIncorrectCorrect answer: C
Was this answer correct?Question #4
A customer wants recently imported server records to be automatically reclassified into more specific CMDB classes after being discovered by ServiceNow Discovery. During the discovery process, if existing Server records are reclassified into the Linux Server and Windows Server classes, which reclassification operation occurs?
Please select an optionIncorrectCorrect answer: C
Moving an existing Server record into the more specific Linux Server or Windows Server class is a class upgrade, because the record moves down the hierarchy into a subclass.
Was this answer correct?Question #5
A new custom class is needed to reflect a new application being managed in the CMDB. Which roles are minimally needed to add this custom CI class?
Please select an optionIncorrectCorrect answer: C
Adding a custom CI class in CI Class Manager requires the sn_cmdb_admin role plus personalize_dictionary to create and extend the class table.
Was this answer correct?Question #6
A customer's CMDB is aligned to the CSDM Walk stage. What benefit is provided by the CMDB?
Please select an optionIncorrectCorrect answer: C
At the CSDM Walk stage the CMDB links business services to their supporting application services, so incident, problem, and change records can be assessed for business impact.
Was this answer correct?Question #7
A CMDB Administrator wants to run the Services Have Owners Identified playbook to remediate the issues shown in the CMDB Data Foundations Dashboard. Which remediation plays would be used? (Choose two.)
Select 2 answers.
Please select an optionIncorrectCorrect answer: B, C
Data Foundations Dashboard playbooks remediate issues by first analyzing the affected records and then fixing the data, for example by assigning owners to services.
Was this answer correct?Question #8
A CMDB Data Manager needs to access the ServiceNow platform to create, publish, and manage policies that automate and govern CI lifecycle operations, ensuring the CMDB remains healthy and efficient. Where can the Data Manager do this?
Please select an optionIncorrectCorrect answer: B
CMDB Data Manager is reached from the Management tab of CMDB Workspace, where lifecycle policies are created, published, and managed.
Was this answer correct?Question #9
Which ServiceNow solutions create automatic relationships?
Select 2 answers.
Please select an optionIncorrectCorrect answer: B, C
Service Mapping and Discovery both build CIs together with their relationships automatically, while IntegrationHub ETL and Workflow Studio do not create relationships on their own.
Was this answer correct?Question #10
A CMDB Administrator, viewing the CMDB Data Foundations Dashboard, notices the Unique Locations Result percentage is low. What is the recommended process from the associated playbook to correct this issue?
Please select an optionIncorrectCorrect answer: C
The Unique Locations playbook has you review both locations, repoint the affected CIs to the correct location, and then delete the duplicate location.
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