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Free PSM II: Professional Scrum Master II Exam Questions and Answers
Last updated: March 31, 2025
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377-PSM II: Professional Scrum Master II
#Question
A Scrum Team is facing continuous conflicts. What can the Scrum Master do to mitigate conflicts?
A.
Assign blame
B.
Ignore conflicts
C.
Mandate silence during conflicts
D.
Foster open communication
Correct Answer:
D
Fostering open communication creates a culture where team members feel comfortable expressing their concerns, reducing conflicts.
#Question
A team struggles to maintain focus during long meetings. What can the Scrum Master do to improve this?
A.
Decline feedback
B.
Eliminate meetings
C.
Enforce stricter agendas
D.
Shorten meeting durations
Correct Answer:
D
Shortening meeting durations can enhance focus and encourage more productive discussions.
#Question
During a Sprint, a task takes longer than expected. What should the Scrum Master facilitate?
A.
Increased workload
B.
Ignoring the issue
C.
A review of task estimation
D.
A blame session
Correct Answer:
C
Facilitating a review of task estimation helps the team learn from experience and improve future estimations.
#Question
A team member feels their contributions are overlooked. What action can the Scrum Master take?
A.
Say everyone is equal
B.
Assign them fewer tasks
C.
Publicly acknowledge their work
D.
Ignore their feelings
Correct Answer:
C
Publicly acknowledging their work fosters a sense of value and ensures all contributions are recognized within the team.
#Question
Stakeholders frequently change priorities during the Sprint. How should the Scrum Master respond?
A.
Blame the stakeholders
B.
Ignore the changes
C.
Facilitate a discussion on priorities
D.
Accept changes without question
Correct Answer:
C
Facilitating a discussion on priorities helps the team and stakeholders align on what is most important and manageable during the Sprint.
#Question
A team is hesitant to deliver incomplete features. How should the Scrum Master guide them?
A.
Enforce completion
B.
Ignore their concerns
C.
Promote iterative delivery
D.
Encourage striving for perfection
Correct Answer:
C
Promoting iterative delivery helps the team understand that value can be delivered incrementally, even if features aren't complete.
#Question
How can a Scrum Master encourage a sense of ownership among team members?
A.
Enforce strict protocols
B.
Ignore individual roles
C.
Promote shared accountability
D.
Assign irrelevant tasks
Correct Answer:
C
Promoting shared accountability fosters a sense of ownership as team members contribute to collective success.
377-PSM II: Professional Scrum Master II
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FAQ
Q1: What are Scrum Certification Exams? A: Scrum Certification Exams validate your expertise in applying Scrum, an agile framework for managing and completing complex projects. These certifications demonstrate your proficiency in Scrum principles, practices, and roles, enabling you to effectively contribute to and lead Scrum teams.
Q2: Why should I pursue Scrum Certification? A: Scrum Certification enhances your professional credibility, showcasing your skills and knowledge in agile project management. This can lead to better job opportunities, higher salaries, and career advancement in project management, software development, and IT management roles.
Q3: What are the benefits of Scrum Certification? A: Benefits include recognition as a certified Scrum professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Scrum practices and industry standards.
Q4: Who should take Scrum Certification Exams? A: Project managers, Scrum masters, product owners, software developers, team leads, and anyone involved in managing and implementing Scrum practices should consider these certifications to validate their expertise and advance their careers.
Q5: What types of Scrum Certification Exams are available? A: Various organizations offer Scrum certification paths, including:
- Scrum Alliance:
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Developer (CSD)
- Advanced Certified ScrumMaster (A-CSM)
- Certified Scrum Professional (CSP)
- Scrum.org:
- Professional Scrum Master (PSM) I, II, III
- Professional Scrum Product Owner (PSPO) I, II, III
- Professional Scrum Developer (PSD)
- Scaled Professional Scrum (SPS)
- Scrum Inc.:
- Scrum Master by Scrum Inc. (SM)
- Product Owner by Scrum Inc. (PO)
Each certification path is tailored to different roles and expertise levels within the Scrum framework.
Q6: How do I prepare for Scrum Certification Exams? A: Preparation can include official Scrum training courses, study guides, practice exams, online tutorials, and hands-on experience in Scrum practices and tools.
Q7: Where can I take Scrum Certification Exams? A: Scrum Certification Exams can be taken online with remote proctoring or at authorized testing centers, depending on the certifying body, providing flexibility to fit your schedule and location.
Q8: How do Scrum Certifications impact my career? A: Scrum Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in project management, software development, and IT management.
Q9: Are there any prerequisites for Scrum Certification Exams? A: Some exams may have prerequisites, such as foundational knowledge or prior experience in Scrum practices. Check the specific requirements for each certification path on the certifying body’s website.
Q10: How often do I need to recertify for Scrum Certifications? A: The recertification requirements vary by certifying body. For example, Scrum Alliance certifications typically require renewal every two years, involving continuing education and earning Scrum Education Units (SEUs).
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