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Free CSP-SM — Certified Scrum Professional ScrumMaster Exam Questions and Answers
Last updated: April 1, 2025
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CSP-SM — Certified Scrum Professional ScrumMaster
#Question
During a retrospective, team members express a lack of accountability among each other. How can the Scrum Master encourage ownership?
A.
Establish clear team norms
B.
Assign blame to specific individuals
C.
Ignore the feelings
D.
Accept the behavior
Correct Answer:
A
Establishing clear team norms promotes accountability within the group by setting expectations for how team members interact and support each other.
#Question
A team is consistently missing deadlines due to unclear priorities from stakeholders. How can the Scrum Master address this issue?
A.
Facilitate a priority-setting meeting
B.
Ignore the requests
C.
Blame the stakeholders
D.
Accept the situation
Correct Answer:
A
Facilitating a priority-setting meeting allows the Scrum Master to align stakeholders on clear priorities, reducing confusion and enabling the team to meet deadlines effectively.
#Question
The team is encountering frequent blockers with other departments. What can the Scrum Master do to mitigate this challenge?
A.
Facilitate cross-department meetings
B.
Increase isolation
C.
Ignore requests
D.
Shift blame
Correct Answer:
A
Facilitating cross-department meetings helps bridge gaps in communication and collaboration, leading to quicker resolution of blockers and improving overall efficiency.
#Question
After a Sprint, a product feature does not meet the expected requirements. How can the Scrum Master approach rectifying this issue?
A.
Discuss the results
B.
Ignore the disappointment
C.
Demand personal accountability
D.
Shift blame to the team
Correct Answer:
A
Discussing the results allows for constructive conversations about how to enhance processes and prevent a recurrence of similar issues in the future.
#Question
During daily stand-ups, team members often mention unrelated issues. How can the Scrum Master manage this effectively?
A.
Avoid addressing it
B.
Accept all comments
C.
Redirect to off-topic discussions
D.
Restate the focus
Correct Answer:
D
Restating the focus emphasizes the purpose of daily stand-ups and reinforces the importance of staying on topic for effective communication.
#Question
The team frequently revisits past decisions during discussions. What can the Scrum Master do to reduce this occurrence?
A.
Encourage sticking to the agenda
B.
Ignore the issue
C.
Avoid difficult topics
D.
Focus on accountability
Correct Answer:
A
Encouraging sticking to the agenda allows the discussions to remain focused and productive, reducing the likelihood of dwelling on past decisions.
#Question
A stakeholder frequently changes requirements after they have been agreed upon. How should the Scrum Master address this?
A.
Blame the stakeholders
B.
Discuss change management
C.
Embrace agility
D.
Ignore requests
Correct Answer:
B
Discussing change management ensures that stakeholders understand the impact of constant changes on the team's workflow and overall productivity.
CSP-SM — Certified Scrum Professional ScrumMaster
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FAQ
Q1: What are Scrum Certification Exams? A: Scrum Certification Exams validate your expertise in applying Scrum, an agile framework for managing and completing complex projects. These certifications demonstrate your proficiency in Scrum principles, practices, and roles, enabling you to effectively contribute to and lead Scrum teams.
Q2: Why should I pursue Scrum Certification? A: Scrum Certification enhances your professional credibility, showcasing your skills and knowledge in agile project management. This can lead to better job opportunities, higher salaries, and career advancement in project management, software development, and IT management roles.
Q3: What are the benefits of Scrum Certification? A: Benefits include recognition as a certified Scrum professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Scrum practices and industry standards.
Q4: Who should take Scrum Certification Exams? A: Project managers, Scrum masters, product owners, software developers, team leads, and anyone involved in managing and implementing Scrum practices should consider these certifications to validate their expertise and advance their careers.
Q5: What types of Scrum Certification Exams are available? A: Various organizations offer Scrum certification paths, including:
- Scrum Alliance:
- Certified ScrumMaster (CSM)
- Certified Scrum Product Owner (CSPO)
- Certified Scrum Developer (CSD)
- Advanced Certified ScrumMaster (A-CSM)
- Certified Scrum Professional (CSP)
- Scrum.org:
- Professional Scrum Master (PSM) I, II, III
- Professional Scrum Product Owner (PSPO) I, II, III
- Professional Scrum Developer (PSD)
- Scaled Professional Scrum (SPS)
- Scrum Inc.:
- Scrum Master by Scrum Inc. (SM)
- Product Owner by Scrum Inc. (PO)
Each certification path is tailored to different roles and expertise levels within the Scrum framework.
Q6: How do I prepare for Scrum Certification Exams? A: Preparation can include official Scrum training courses, study guides, practice exams, online tutorials, and hands-on experience in Scrum practices and tools.
Q7: Where can I take Scrum Certification Exams? A: Scrum Certification Exams can be taken online with remote proctoring or at authorized testing centers, depending on the certifying body, providing flexibility to fit your schedule and location.
Q8: How do Scrum Certifications impact my career? A: Scrum Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in project management, software development, and IT management.
Q9: Are there any prerequisites for Scrum Certification Exams? A: Some exams may have prerequisites, such as foundational knowledge or prior experience in Scrum practices. Check the specific requirements for each certification path on the certifying body’s website.
Q10: How often do I need to recertify for Scrum Certifications? A: The recertification requirements vary by certifying body. For example, Scrum Alliance certifications typically require renewal every two years, involving continuing education and earning Scrum Education Units (SEUs).
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