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Free BCS Foundation Certificate in Business Analysis — BCSFBA Exam Questions and Answers
Last updated: March 30, 2025
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BCS Foundation Certificate in Business Analysis — BCSFBA
#Question
After implementing a system, users report difficulties adapting to the new processes. What is a critical step the business analyst should take?
A.
Revert to the old system immediately
B.
Ignore the feedback as time-consuming
C.
Conduct follow-up training sessions
D.
Document user complaints only
Correct Answer:
C
Conducting follow-up training sessions can help users adapt to new processes and improve their experience.
#Question
A business analyst has gathered requirements from various stakeholders but finds they contradict each other. What should be their next step?
A.
Facilitate a meeting to resolve the conflicts
B.
Ignore the contradictions
C.
Seek clarification from project managers
D.
Document the contradictions
Correct Answer:
A
Facilitating a meeting to resolve conflicts allows for discussion and consensus building among stakeholders.
#Question
If a business analyst wants to improve process efficiency, what method can they utilize?
A.
Process mapping
B.
Benchmarking
C.
All of the above
D.
SWOT analysis
Correct Answer:
C
All methods can help identify inefficiencies and provide insight into potential improvements in processes.
#Question
What step should a business analyst take if they realize that project requirements conflict with organizational policies?
A.
Seek to modify organizational policies
B.
Continue with the project
C.
Document the conflict and wait
D.
Discuss the conflict with stakeholders
Correct Answer:
D
Discussing the conflict with stakeholders allows for resolution while maintaining alignment with organizational goals.
#Question
When is it most appropriate for a business analyst to conduct a feasibility study?
A.
During the testing phase
B.
Before the project is initiated
C.
After project completion
D.
Throughout the project
Correct Answer:
B
Conducting a feasibility study before project initiation ensures that ideas are viable and aligns with organizational objectives.
#Question
A business analyst is documenting requirements using user stories. What key component should be included?
A.
Acceptance criteria
B.
Historical data
C.
Technical specifications
D.
Personal reflections
Correct Answer:
A
Including acceptance criteria in user stories clarifies how the story will be validated and what success looks like.
#Question
Which of the following is an important aspect of establishing governance in a project?
A.
Setting clear decision-making processes
B.
Assigning blame for failures
C.
Increasing project costs
D.
Reducing team member involvement
Correct Answer:
A
Setting clear decision-making processes provides a structured framework for project governance, ensuring efficiency and accountability.
BCS Foundation Certificate in Business Analysis — BCSFBA
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