Free MS-740: Troubleshooting Microsoft Teams Exam Questions and Answers
Troubleshooting Microsoft Teams is exam MS-740, part of Microsoft Certifications. Microsoft exam codes name the solution area rather than the level — AZ for Azure, DP for data, MS for Microsoft 365, PL for Power Platform, SC for security, AI for Azure AI — with one reliable rule: any exam numbered 900 or 901 is Fundamentals. Every technical exam is scored from 1 to 1000 with 700 to pass, a scaled score Microsoft notes is explicitly not 70% of the marks.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 11, 2026
- Exam code
- MS-740
- Provider
- Microsoft
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
What is the first step in troubleshooting connectivity issues with Microsoft Teams?
Please select an optionIncorrectCorrect answer: A
Always start with the network settings to ensure the device is connected properly.
Was this answer correct?Question #2
If a team member cannot see all messages in a channel, what could be a potential cause?
Please select an optionIncorrectCorrect answer: D
User permissions may limit visibility of messages in a channel.
Was this answer correct?Question #3
You receive reports of lag in video calls. Which tool can help diagnose this issue?
Please select an optionIncorrectCorrect answer: C
Network Performance Monitor provides insights on network health impacting Microsoft Teams.
Was this answer correct?Question #4
What might cause a user to receive "Can't join the meeting" error?
Please select an optionIncorrectCorrect answer: D
Network connectivity issues can prevent joining meetings despite being invited.
Was this answer correct?Question #5
When troubleshooting Teams on mobile, which action is most effective?
Please select an optionIncorrectCorrect answer: D
Clearing storage can help resolve app-specific issues on mobile devices.
Was this answer correct?Question #6
If users cannot share screens, which setting should be reviewed?
Please select an optionIncorrectCorrect answer: B
Teams permissions dictate whether users can share their screens during calls.
Was this answer correct?Question #7
A team member is unable to sign in. What is the most likely issue?
Please select an optionIncorrectCorrect answer: B
While all options could affect sign-in, the incorrect password is the most common cause.
Was this answer correct?Question #8
What can a Teams admin do to reduce meeting disruptions?
Please select an optionIncorrectCorrect answer: D
Lobby settings allow administrators to control who can join meetings freely.
Was this answer correct?Question #9
If a user experiences video freezing, what is a common resolution?
Please select an optionIncorrectCorrect answer: A
Lowering video quality can help with freezing issues due to bandwidth limitations.
Was this answer correct?Question #10
What does the Teams diagnostic report provide?
Please select an optionIncorrectCorrect answer: D
The Teams diagnostic report includes user location, system performance, and call quality metrics.
Was this answer correct?
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FAQ
Learn More: https://learn.microsoft.com/en-us/credentials/
- Q1: What is the MS-740: Troubleshooting Microsoft Teams exam?
- A: MS-740: Troubleshooting Microsoft Teams is a Microsoft certification exam. Judging by the questions in our bank, it concentrates on meeting, checked, participants, admin and video.
- Q2: What topics does the MS-740: Troubleshooting Microsoft Teams exam cover?
- A: Questions in our MS-740: Troubleshooting Microsoft Teams bank cluster around meeting, checked, participants, admin, video, calls, hear and background. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for MS-740: Troubleshooting Microsoft Teams?
- A: Work through the MS-740: Troubleshooting Microsoft Teams practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real MS-740: Troubleshooting Microsoft Teams exam questions?
- A: They are drawn from officially released past questions and from community members who have sat MS-740: Troubleshooting Microsoft Teams. Answers are verified and updated weekly.
- Q5: Where do I register for the MS-740: Troubleshooting Microsoft Teams exam?
- A: Register through Microsoft directly at https://learn.microsoft.com/en-us/credentials/. Exampractice is not affiliated with Microsoft and does not administer the exam.
- Q6: Is there a free MS-740: Troubleshooting Microsoft Teams sample?
- A: Yes. Every MS-740: Troubleshooting Microsoft Teams page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
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- A: Microsoft Certification Exams validate your expertise in using and managing Microsoft’s technologies and solutions, including Azure, Office 365, Windows, and more. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Microsoft products to support business operations and IT infrastructure.
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