MS-220 Emails Practice Questions
The free MS-220: Troubleshooting Microsoft Exchange Online questions that deal with emails, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #4
A company uses Exchange Online. A user configures a Microsoft Outlook rule to forward email to external recipients. The user reports that emails are not being automatically forwarded. You need to resolve the issue. What should you configure?
Correct answer: A
Explanation
Automatic external forwarding is blocked by default by the outbound spam filter policy, which is part of the anti-spam policies; changing its automatic forwarding setting allows the rule to work.
Question #5
A company uses a Microsoft Exchange Server 2019 hybrid environment. User mailboxes are hosted on the Exchange Server. You observe that user mailboxes are configured to automatically forward emails to external recipients. You need to identify which mailboxes are automatically forwarding emails. What should you use?
Correct answer: A
Explanation
The Exchange admin center includes an auto forwarded messages report that identifies every mailbox automatically forwarding mail, including to external recipients. A mail flow rule, spam policy, or role assignment policy does not report mailbox-level forwarding.
Question #8
A company has a Microsoft Exchange Server 2019 hybrid environment. The company enables Office 365 Message Encryption (OME) and journaling. You discover that there are encrypted emails in the journaling mailbox. You need to ensure that all journaled emails are decrypted. Which command should you use?
Correct answer: C
Explanation
Setting JournalReportDecryptionEnabled to $true on the IRM configuration makes journal report decryption attach a decrypted copy of protected messages to the journal report.
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