ITIL-5-Foundation: ITIL Foundation (Version 5) Guiding Practice Questions
The free ITIL-5-Foundation: ITIL Foundation (Version 5) questions that deal with guiding, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #9
Which ITIL Guiding Principle emphasizes understanding how all parts of an organization function together as an integrated system?
Correct answer: A
Explanation
Thinking and working holistically means understanding how all parts of an organization, including people, practices, partners, processes and technology, function together as one integrated system.
Question #10
What is the primary focus of the ??start where you are?? ITIL Guiding Principle?
Correct answer: C
Explanation
Start where you are means assessing existing resources, capabilities and information objectively before deciding what to change, reuse or discard, rather than beginning from scratch.
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