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Free CLSSGB: Certified Lean Six Sigma Green Belt – GAQM Exam Questions and Answers
Last updated: March 29, 2025
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1424-CLSSGB: Certified Lean Six Sigma Green Belt – GAQM
#Question
A manufacturing team recognizes that machinery downtime is affecting demand fulfillment. What should they consider implementing?
A.
Shifting production to a different facility
B.
Reducing production quality
C.
Preventive maintenance schedule
D.
Increase inventory levels
Correct Answer:
C
Implementing a preventive maintenance schedule helps minimize downtime by proactively addressing maintenance needs.
#Question
A service organization has identified a significant gap between service expectations and actual delivery. What should they first evaluate?
A.
Competitor performance
B.
Marketing strategies
C.
Customer feedback
D.
Employee engagement
Correct Answer:
C
Evaluating customer feedback provides direct insights into their expectations and helps identify the gaps effectively.
#Question
A management team realizes that historical data is not reflecting the current market conditions. What should they do?
A.
Limit market analysis
B.
Increase product variety
C.
Update data regularly
D.
Continue with old strategies
Correct Answer:
C
Updating data regularly ensures that strategies align with current market conditions and trends, enhancing effectiveness.
#Question
A customer service team discovers a high volume of repetitive inquiries. What should they consider implementing to reduce these?
A.
Limited service hours
B.
Higher prices
C.
Additional staff
D.
Scripted responses
Correct Answer:
D
Implementing scripted responses standardizes answers to common inquiries, improving efficiency and customer satisfaction.
#Question
A newly established team faces challenges in collaboration. What is a recommended practice to enhance teamwork?
A.
Encourage competition
B.
Avoid team meetings
C.
Limit communication
D.
Establish roles and responsibilities
Correct Answer:
D
Establishing clear roles and responsibilities facilitates better collaboration and understanding within the team.
#Question
A company wants to ensure compliance with new industry regulations. What is the best first step?
A.
Cut costs
B.
Increase production output
C.
Ignore the changes
D.
Educate employees
Correct Answer:
D
Educating employees about new regulations helps ensure that all operations comply with industry standards.
#Question
A team wishes to sustain improvements made in a process. What Lean practice can help with this?
A.
Start a new project
B.
Limit communication
C.
Implement a performance monitoring system
D.
Encourage informal feedback
Correct Answer:
C
Implementing a performance monitoring system ensures ongoing assessment and sustains improvements in the long term.
1424-CLSSGB: Certified Lean Six Sigma Green Belt – GAQM
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