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Free Certified Human Resources Manager (CHRM-001) Exam Questions and Answers
Last updated: March 29, 2025
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Certified Human Resources Manager (CHRM-001)
#Question
You notice a lack of participation in team meetings. What can you do to encourage engagement?
A.
Ignore the low participation
B.
Enforce attendance
C.
Encourage only vocal members
D.
Create an agenda that allows for input
Correct Answer:
D
Creating an agenda that allows for input encourages participation and allows all team members to feel valued in discussions.
#Question
Employees report experiencing burnout after a high-stress project. What action should you take?
A.
Increase projects to catch up
B.
Offer a recovery period and discuss workload
C.
Ignore their concerns
D.
Critique their ability to manage stress
Correct Answer:
B
Offering a recovery period acknowledges employee well-being and encourages them to recharge, promoting long-term productivity.
#Question
An employee approached HR with concerns about diversity and inclusion initiatives. How should you proceed?
A.
Tell them change is unnecessary
B.
Reduce diversity initiatives
C.
Review current initiatives and gather feedback
D.
Ignore the concerns
Correct Answer:
C
Reviewing current initiatives and gathering feedback can lead to improvements in policies that support a more inclusive workplace environment.
#Question
A conflict arises due to differing opinions in a project team. What should you do first?
A.
Facilitate a meeting to discuss differing views
B.
Ignore the disagreement
C.
Encourage one opinion over others
D.
Postpone the project indefinitely
Correct Answer:
A
Facilitating a meeting to discuss differing views encourages open communication and collaboration towards a resolution.
#Question
A long-serving employee is reluctant to adopt new technology. What is your best approach?
A.
Criticize their reluctance
B.
Provide additional training and support
C.
Dismiss their concerns
D.
Force compliance
Correct Answer:
B
Providing additional training and support can ease the transition and help the employee feel more comfortable with the new technology.
#Question
Employees express a desire for more flexible working arrangements. How do you respond?
A.
Ignore their request
B.
Assess the feasibility of flexible options
C.
Deny any possibility of change
D.
Enforce strict hours
Correct Answer:
B
Assessing the feasibility allows you to determine how to best meet employee needs while aligning with organizational goals.
#Question
An employee's performance review indicates they are underperforming. How should you approach this?
A.
Provide constructive feedback and support
B.
Criticize their efforts
C.
Ignore the review
D.
Reassign them to a different team
Correct Answer:
A
Providing constructive feedback and support helps the employee understand their deficiencies while also offering ways to improve performance.
Certified Human Resources Manager (CHRM-001)
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