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Free EXIN VeriSM Foundation (VERISM-F) Exam Questions and Answers

Last updated: March 30, 2025

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EXIN VeriSM Foundation (VERISM-F)

#Question
A project has numerous dependencies on external stakeholders. The project manager should:
A.
Manage project alone
B.
Develop a communication plan
C.
Ignore stakeholder input
D.
Take all responsibility
Correct Answer: B
Developing a communication plan with external stakeholders helps ensure everyone is informed and aligned, reducing the risk of project delays.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

A project has numerous dependencies on external stakeholders. The project manager should:


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#Question
A team is launching a service and fears negative feedback. They should focus on:
A.
Blaming users
B.
Ignoring concerns
C.
User engagement
D.
Potential difficulties
Correct Answer: C
Focusing on user engagement helps gather insights and fosters an environment where feedback can be seen as constructive rather than negative.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

A team is launching a service and fears negative feedback. They should focus on:


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#Question
During a review of service metrics, a manager discovers a drop in user engagement. What should they focus on?
A.
Investigating the change in engagement
B.
Expanding service offerings
C.
Reducing user requirements
D.
Increasing marketing efforts
Correct Answer: A
Investigating the change in engagement allows the manager to identify causes and implement measures to reverse the decline.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

During a review of service metrics, a manager discovers a drop in user engagement. What should they focus on?


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#Question
Feedback from users indicates gaps in knowledge about a new service. The manager should prioritize:
A.
Reducing the costs
B.
Ignoring the feedback
C.
Additional marketing
D.
User training sessions
Correct Answer: D
Prioritizing user training sessions ensures users fully understand the new service, enhancing their experience and satisfaction.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

Feedback from users indicates gaps in knowledge about a new service. The manager should prioritize:


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#Question
A project is behind schedule, and additional resources are available. The project manager should consider:
A.
Ignore the extra resources
B.
Immediately allocate them
C.
Analyze the root cause
D.
Delay until it's too late
Correct Answer: C
Analyzing the root cause before allocating additional resources ensures that the underlying issues are addressed to prevent future delays.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

A project is behind schedule, and additional resources are available. The project manager should consider:


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#Question
A client expresses frustration with a recent service update. The service manager should first:
A.
Ignore the feedback
B.
Implement immediate changes
C.
Analyze the update
D.
Blame the client
Correct Answer: C
Analyzing the update helps identify specific reasons for client frustration, allowing for informed responses.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

A client expresses frustration with a recent service update. The service manager should first:


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#Question
A service manager notices that team collaboration has declined. What should they focus on?
A.
Increased supervision
B.
Tight deadlines
C.
Team-building activities
D.
Individual performance
Correct Answer: C
Team-building activities foster stronger relationships and collaboration among team members, helping to improve teamwork.

EXIN VeriSM Foundation (VERISM-F)

Discussing...

A service manager notices that team collaboration has declined. What should they focus on?


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