Free PSA Sysadmin: PSA System Administrator Exam Questions and Answers
PSA Sysadmin: PSA System Administrator is part of the Certinia certification programme from Certinia, formerly FinancialForce. FinancialForce renamed itself Certinia on 3 May 2023 and was acquired by Haveli Investments that July. Its certifications run through Certinia's own programme rather than Salesforce Trailhead — a common assumption given the platform it is built on — and exams are delivered by Questionmark, online and live-proctored, schedulable around the clock. There are two tracks, Implementation Consultant and System Administrator, each covering both the professional-services automation and financial product lines. Certinia publishes neither pricing nor a recertification cadence on its open pages.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: August 30, 2026
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- Certinia
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
- Verified answers
- Reviewed weekly
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
A system administrator needs to integrate PSA with a CRM system. What is the primary step?
Please select an optionIncorrectCorrect answer: D
The primary step for integrating two systems involves configuring API settings to enable communication.
Was this answer correct?Question #2
John finds that users are having trouble accessing reports in PSA. What should he check first?
Please select an optionIncorrectCorrect answer: D
User permissions control access; checking these should be the first step when users can't access reports.
Was this answer correct?Question #3
What should a PSA system administrator do to improve system performance?
Please select an optionIncorrectCorrect answer: B
Increasing server RAM can help improve system performance by providing more resources for processing.
Was this answer correct?Question #4
During a maintenance window, the PSA system is going down for patching. What step should be taken first?
Please select an optionIncorrectCorrect answer: C
Backing up the database is crucial to prevent data loss before applying patches during maintenance.
Was this answer correct?Question #5
A user reports that they cannot see their assigned tasks in PSA. What could be the issue?
Please select an optionIncorrectCorrect answer: A
If filters are incorrectly set, it might prevent users from seeing their tasks despite having permissions.
Was this answer correct?Question #6
What is a benefit of customizing PSA reports?
Please select an optionIncorrectCorrect answer: D
Customizing reports allows for better data analysis tailored to user needs, improving insight and usability.
Was this answer correct?Question #7
When setting up user roles in PSA, what should be done first?
Please select an optionIncorrectCorrect answer: A
Defining role capabilities helps ensure that users will have the correct access and responsibilities in PSA.
Was this answer correct?Question #8
An employee needs to create a new project in PSA. Which permissions must they have?
Please select an optionIncorrectCorrect answer: B
To create a new project, the employee must have the 'Create project' permission assigned to their role.
Was this answer correct?Question #9
What action should a PSA administrator take when a user can't log in?
Please select an optionIncorrectCorrect answer: A
Resetting the password is a common and effective first step in troubleshooting login issues.
Was this answer correct?Question #10
If a report in PSA is outdated, how should an administrator update it?
Please select an optionIncorrectCorrect answer: A
Modifying the existing report allows for incorporating more up-to-date data without starting from scratch.
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FAQ
Learn More: https://certinia.my.site.com/trainingcenter/s/certifications
- Q1: What is the PSA Sysadmin: PSA System Administrator exam?
- A: PSA Sysadmin: PSA System Administrator is a certification exam offered by Certinia.
- Q2: How should I prepare for PSA Sysadmin: PSA System Administrator?
- A: Work through the PSA Sysadmin: PSA System Administrator practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q3: Are these real PSA Sysadmin: PSA System Administrator exam questions?
- A: They are drawn from officially released past questions and from community members who have sat PSA Sysadmin: PSA System Administrator. Answers are verified and updated weekly.
- Q4: Where do I register for the PSA Sysadmin: PSA System Administrator exam?
- A: Register through Certinia directly at https://certinia.my.site.com/trainingcenter/s/certifications. Exampractice is not affiliated with Certinia and does not administer the exam.
- Q5: Is there a free PSA Sysadmin: PSA System Administrator sample?
- A: Yes. Every PSA Sysadmin: PSA System Administrator page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q6: What are Certinia Certification Exams?
- A: Certinia Certification Exams validate your expertise in using Certinia’s cloud-based ERP software solutions. These certifications demonstrate your proficiency in deploying, configuring, and managing Certinia applications for financial management, professional services automation, and business analytics.
- Q7: Why should I pursue Certinia Certification?
- A: Certinia Certification enhances your professional credibility, showcasing your skills and knowledge in ERP and business management solutions. This can lead to better job opportunities, higher salaries, and career advancement in the fields of finance, IT, and business management.
- Q8: What are the benefits of Certinia Certification?
- A: Benefits include recognition as a certified Certinia professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest ERP technologies and best practices.
- Q9: Who should take Certinia Certification Exams?
- A: Financial professionals, ERP consultants, IT administrators, project managers, and anyone involved in managing business operations using Certinia’s software should consider these certifications to validate their expertise and advance their careers.
- Q10: What types of Certinia Certification Exams are available?
- A: Certinia offers various certification paths, including Certinia Certified Consultant, Certinia Certified Administrator, and other specialized certifications tailored to different roles and expertise levels within the Certinia ecosystem.
- Q11: How do I prepare for Certinia Certification Exams?
- A: Preparation can include official Certinia training courses, study guides, practice exams, online tutorials, and hands-on experience with Certinia’s ERP software solutions.
- Q12: Where can I take Certinia Certification Exams?
- A: Certinia Certification Exams can be taken online, providing flexibility to fit your schedule and location.
- Q13: How do Certinia Certifications impact my career?
- A: Certinia Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in finance, IT, and business management.
- Q14: Are there any prerequisites for Certinia Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Certinia products. Check the specific requirements for each certification path on the Certinia website.
- Q15: How often do I need to recertify for Certinia Certifications?
- A: Certinia Certifications typically require recertification every two to three years to ensure that certified professionals stay updated with the latest ERP technologies and industry practices.