Free 72201X: Avaya Aura Core Components Support Certified Exam Questions and Answers
Avaya Aura Core Components Support Certified Exam is exam 72201X, part of Avaya's credential programme. Avaya credentials cover its enterprise communications products — Aura, IP Office, contact centre and Experience Portal. The old ACIS and ACSS prefixes have been merged into a single ASTA credential, with implement and support now distinguished by the credential title rather than the prefix.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 17, 2026
- Exam code
- 72201X
- Provider
- Avaya
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
Which component is primarily responsible for call processing in Avaya Aura?
Please select an optionIncorrectCorrect answer: A
Avaya Communication Manager is the central component for call processing in the Avaya Aura framework.
Was this answer correct?Question #2
When troubleshooting a call setup issue in Avaya, what is the first step you should take?
Please select an optionIncorrectCorrect answer: D
Checking the network configuration ensures connectivity, which is often the root of call setup issues.
Was this answer correct?Question #3
In Avaya Aura, what is the purpose of the Session Manager?
Please select an optionIncorrectCorrect answer: A
The Session Manager primarily manages routing calls between different user endpoints in the system.
Was this answer correct?Question #4
What is the recommended way to back up your Avaya Aura configuration?
Please select an optionIncorrectCorrect answer: B
Using Avaya's backup tool ensures that all configurations are properly saved and can be restored.
Was this answer correct?Question #5
If a user reports that they cannot make calls, which Avaya tool can help diagnose the issue?
Please select an optionIncorrectCorrect answer: D
Avaya Diagnostic Utilities provide tools and reports that help diagnose call issues within the system.
Was this answer correct?Question #6
What does the term 'softphone' refer to in Avaya systems?
Please select an optionIncorrectCorrect answer: C
A softphone is a software application that allows users to make voice calls using their computer.
Was this answer correct?Question #7
In which scenario would you need to use the Avaya Media Server?
Please select an optionIncorrectCorrect answer: A
The Avaya Media Server is used for voicemail and media services, providing capabilities for those needs.
Was this answer correct?Question #8
What is the primary function of the Avaya Aura System Manager?
Please select an optionIncorrectCorrect answer: A
The System Manager is responsible for the configuration and management of Avaya Aura components.
Was this answer correct?Question #9
When adding a new user in Avaya Aura, what is the first step?
Please select an optionIncorrectCorrect answer: B
Creating a user profile is the initial step before adding any specific permissions or settings.
Was this answer correct?Question #10
If you want to enable SIP for a user, which Avaya component must be configured?
Please select an optionIncorrectCorrect answer: C
The Avaya Session Manager must be configured to support SIP for user communication.
Was this answer correct?
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FAQ
Learn More: https://home.pearsonvue.com/Clients/Avaya.aspx
- Q1: What is the 72201X: Avaya Aura Core Components Support Certified Exam exam?
- A: 72201X: Avaya Aura Core Components Support Certified Exam is a Avaya certification exam. Judging by the questions in our bank, it concentrates on avaya, aura, routing, calls and media.
- Q2: What topics does the 72201X: Avaya Aura Core Components Support Certified Exam exam cover?
- A: Questions in our 72201X: Avaya Aura Core Components Support Certified Exam bank cluster around avaya, aura, routing, calls and media. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for 72201X: Avaya Aura Core Components Support Certified Exam?
- A: Work through the 72201X: Avaya Aura Core Components Support Certified Exam practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real 72201X: Avaya Aura Core Components Support Certified Exam exam questions?
- A: They are drawn from officially released past questions and from community members who have sat 72201X: Avaya Aura Core Components Support Certified Exam. Answers are verified and updated weekly.
- Q5: Where do I register for the 72201X: Avaya Aura Core Components Support Certified Exam exam?
- A: Register through Avaya directly at https://home.pearsonvue.com/Clients/Avaya.aspx. Exampractice is not affiliated with Avaya and does not administer the exam.
- Q6: Is there a free 72201X: Avaya Aura Core Components Support Certified Exam sample?
- A: Yes. Every 72201X: Avaya Aura Core Components Support Certified Exam page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Avaya Certification Exams?
- A: Avaya Certification Exams validate your expertise in using and managing Avaya products and solutions, including unified communications, contact centers, networking, and cloud services. These certifications demonstrate your skills in deploying, managing, and troubleshooting Avaya technologies.
- Q8: Why should I pursue Avaya Certification?
- A: Avaya Certification enhances your professional credibility, showcasing your proficiency in Avaya’s advanced communication and networking solutions. This can lead to better job opportunities, higher salaries, and career advancement in the telecommunications and IT industries.
- Q9: What are the benefits of Avaya Certification?
- A: Benefits include recognition as a certified Avaya professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Avaya technologies and best practices.
- Q10: Who should take Avaya Certification Exams?
- A: IT professionals, network engineers, system administrators, and anyone involved in designing, implementing, and managing communication solutions using Avaya technologies should consider these certifications to validate their expertise and advance their careers.
- Q11: What types of Avaya Certification Exams are available?
- A: Avaya offers various certification paths, including Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist (ACIS), and Avaya Certified Expert (ACE), each tailored to specific roles and expertise levels within the Avaya ecosystem.
- Q12: How do I prepare for Avaya Certification Exams?
- A: Preparation can include official Avaya training courses, study guides, practice exams, online tutorials, and hands-on experience with Avaya products and solutions.
- Q13: Where can I take Avaya Certification Exams?
- A: Avaya Certification Exams can be taken at authorized testing centers worldwide or online, providing flexibility to fit your schedule and location.
- Q14: How do Avaya Certifications impact my career?
- A: Avaya Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in telecommunications and IT.
- Q15: Are there any prerequisites for Avaya Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior certifications. Check the specific requirements for each certification path on the Avaya Learning website.
- Q16: How often do I need to recertify for Avaya Certifications?
- A: Avaya Certifications typically require recertification every two years to ensure that certified professionals stay updated with the latest Avaya technologies and industry practices.