Free SUP-2023: Apple Device Support Exam Questions and Answers
Apple Device Support is part of Apple's IT certification programme. Apple publishes very little about these exams in public. Registration runs through Apple's own training portal behind an Apple Account, and delivery is by Pearson VUE using OnVUE online proctoring — that much is confirmed on Pearson VUE's own Apple page. Question counts, durations, pass marks, prices, languages and renewal terms are not published anywhere openly accessible, so any such figures you find elsewhere did not come from Apple. Confirm the current credential names and requirements through Apple's portal before committing to a path.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 15, 2026
- Exam code
- SUP-2023
- Provider
- Apple
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
What should you do first if your iPhone won't turn on?
Please select an optionIncorrectCorrect answer: B
If your device isn't turning on, the first step is to ensure it's charged.
Was this answer correct?Question #2
How can you check for available updates on macOS?
Please select an optionIncorrectCorrect answer: B
System Preferences is where you can find the Software Update option for macOS.
Was this answer correct?Question #3
What does the Apple ID allow you to do?
Please select an optionIncorrectCorrect answer: B
An Apple ID provides access to various Apple services including iCloud, FaceTime, etc.
Was this answer correct?Question #4
Which action can help improve battery life on an iPhone?
Please select an optionIncorrectCorrect answer: B
Disabling background app refresh can significantly improve battery life.
Was this answer correct?Question #5
If you encounter a 'This accessory is not supported' message, what should you check?
Please select an optionIncorrectCorrect answer: C
This message usually indicates that the accessory is not compatible with your device.
Was this answer correct?Question #6
What feature allows you to track and locate a lost iPhone?
Please select an optionIncorrectCorrect answer: D
Find My iPhone' is specifically designed to help locate lost Apple devices.
Was this answer correct?Question #7
What is the main purpose of the 'Screen Time' feature on iOS?
Please select an optionIncorrectCorrect answer: A
Screen Time' helps users monitor and manage their device usage effectively.
Was this answer correct?Question #8
What should you do if your Mac is running slow?
Please select an optionIncorrectCorrect answer: D
Restarting can help clear temporary files and free up system resources.
Was this answer correct?Question #9
Which app would you use to back up your iPhone to your computer?
Please select an optionIncorrectCorrect answer: C
iTunes is the application used to back up iPhones to a computer.
Was this answer correct?Question #10
If your iPad is not connecting to Wi-Fi, what is the first thing you should try?
Please select an optionIncorrectCorrect answer: B
Restarting your router can resolve many connectivity issues.
Was this answer correct?
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FAQ
Learn More: https://home.pearsonvue.com/Clients/Apple.aspx
- Q1: What is the SUP-2023: Apple Device Support exam?
- A: SUP-2023: Apple Device Support is a Apple certification exam. Judging by the questions in our bank, it concentrates on iphone, apple, connecting and message.
- Q2: What topics does the SUP-2023: Apple Device Support exam cover?
- A: Questions in our SUP-2023: Apple Device Support bank cluster around iphone, apple, connecting and message. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for SUP-2023: Apple Device Support?
- A: Work through the SUP-2023: Apple Device Support practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real SUP-2023: Apple Device Support exam questions?
- A: They are drawn from officially released past questions and from community members who have sat SUP-2023: Apple Device Support. Answers are verified and updated weekly.
- Q5: Where do I register for the SUP-2023: Apple Device Support exam?
- A: Register through Apple directly at https://home.pearsonvue.com/Clients/Apple.aspx. Exampractice is not affiliated with Apple and does not administer the exam.
- Q6: Is there a free SUP-2023: Apple Device Support sample?
- A: Yes. Every SUP-2023: Apple Device Support page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Apple Certification Exams?
- A: Apple Certification Exams validate your expertise in using and supporting Apple products and technologies, including macOS, iOS, Apple hardware, and various Apple software applications. These certifications demonstrate your proficiency in managing and troubleshooting Apple environments.
- Q8: Why should I pursue Apple Certification?
- A: Apple Certification enhances your professional credibility, showcasing your skills and knowledge in Apple technologies. This can lead to better job opportunities, higher salaries, and career advancement in IT support, system administration, and technical roles.
- Q9: What are the benefits of Apple Certification?
- A: Benefits include recognition as a certified Apple professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Apple technologies and best practices.
- Q10: Who should take Apple Certification Exams?
- A: IT professionals, system administrators, technical support personnel, and anyone involved in deploying, managing, and supporting Apple products and solutions should consider these certifications to validate their expertise and advance their careers.
- Q11: What types of Apple Certification Exams are available?
- A: Apple offers various certification paths, including Apple Certified Support Professional (ACSP), Apple Certified IT Professional (ACITP), and Apple Certified Trainer (ACT), each tailored to specific roles and expertise levels within the Apple ecosystem.
- Q12: How do I prepare for Apple Certification Exams?
- A: Preparation can include official Apple training courses, study guides, practice exams, online tutorials, and hands-on experience with Apple hardware and software.
- Q13: Where can I take Apple Certification Exams?
- A: Apple Certification Exams can be taken at authorized testing centers worldwide or online, providing flexibility to fit your schedule and location.
- Q14: How do Apple Certifications impact my career?
- A: Apple Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in IT support and system administration.
- Q15: Are there any prerequisites for Apple Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior certifications. Check the specific requirements for each certification path on the Apple Training website.
- Q16: How often do I need to recertify for Apple Certifications?
- A: Apple Certifications typically require recertification every two years to ensure that certified professionals stay updated with the latest Apple technologies and industry practices.