CSP-SM — Certified Scrum Professional ScrumMaster Master Practice Questions

A Scrum Master notices that the team is struggling with achieving their sprint goals. What should the Scrum Master do first?

• AA. Discuss with the Product Owner
• BB. Facilitate a team retrospective
• CC. Remove team members
• DD. Encourage team to work overtime

During a sprint, a team member raises concerns about high technical debt. How should the Scrum Master respond?

• AA. Address the concern in the daily stand-up
• BB. Discuss it with management
• CC. Suggest adding a backlog item
• DD. Ignore it, focus on the sprint goal

The team is frequently interrupted by external stakeholders during sprints. What is the best course of action for the Scrum Master?

• AA. Request stakeholders to leave the team alone
• BB. Increase the number of daily stand-ups
• CC. Set up a dedicated time for stakeholder meetings
• DD. Ask the team to ignore interruptions

A team member is not collaborating well and is often working in isolation. What should the Scrum Master do?

• AA. Ignore the behavior
• BB. Encourage pair programming
• CC. Talk to the team member privately
• DD. Assign the team member to a different project

A new team member joins the team mid-sprint. What is the Scrum Master's responsibility?

• AA. Assign them a complex task
• BB. Ignore them until the next sprint
• CC. Make them sit in the back
• DD. Introduce them to the team and processes

The Product Owner has a different vision from the Scrum Team regarding a feature. How should the Scrum Master facilitate this discussion?

• AA. Arrange a meeting with all stakeholders
• BB. Ask the team to work on their own vision
• CC. Postpone discussion until the next sprint
• DD. Let the Product Owner decide

The team is experiencing burnout due to constant changes in scope. What should the Scrum Master do?

• AA. Ignore the problem
• BB. Discuss the issue with the Product Owner
• CC. Encourage the team to work harder
• DD. Implement stricter scope controls

How should a Scrum Master react if a team member is displaying a negative attitude toward Scrum practices?

• AA. Confront the team member
• BB. Ignore their behavior
• CC. Ask the team to exclude the member
• DD. Understand their perspective and facilitate a discussion

During a retrospective, the team identifies an issue but is hesitant to address it. What should the Scrum Master encourage?

• AA. Address the issue immediately
• BB. Discuss the issue in the next retrospective
• CC. Ignore the issue
• DD. Create a safe environment for open discussion