Free Salesforce-Administrator: Salesforce Certified Administrator Exam Questions and Answers
237 verified practice questions for Salesforce-Administrator.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 19, 2026
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Question #1
Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box. Which three of the standard objects are available to an administrator considering a support use case? Choose 3 answers
Select 3 answers.
Please select an optionIncorrectCorrect answer: A, B, E
Contract, Case and Account are standard Salesforce objects available for a support use case. Ticket and Request are not standard objects, so they would have to be custom.
Was this answer correct?Question #2
An administratorhas been asked to change the data type of an auto number to text field. What should the administrator be aware of before changing the field?
Please select an optionIncorrectCorrect answer: A
Converting an auto-number field to text keeps the existing values as they are; the field simply stops generating new numbers and becomes read-only.
Was this answer correct?Question #3
The administrator at Ursa Major Solar imported records into an object by mistake. Which two toolsshould be used to undo this import? Choose 2 answers
Select 2 answers.
Please select an optionIncorrectCorrect answer: B, C
Data Loader can delete the erroneous records by their IDs, and Mass Delete Records removes them in bulk from list views. The Data Import Wizard only inserts or updates, and Data Export cannot remove data.
Was this answer correct?Question #4
The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal. What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Please select an optionIncorrectCorrect answer: D
A gauge component shows a single summary value together with its position against a target, so it displays total sales and the progress toward the enterprise goal.
Was this answer correct?Question #5
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues. How should the administrator configure Salesforce to capture the expiration date of the warranty?
Please select an optionIncorrectCorrect answer: B
A formula field can derive the warranty expiration date from the purchase date and add the extra coverage when an installation is delayed, without anyone entering the date manually.
Was this answer correct?Question #6
An administrator at Cloud Kicks has a flow in production that is supposed to create new records. However, no new records are being created. What could the issue be?
Please select an optionIncorrectCorrect answer: B
An inactive flow never runs, so no records are created; the administrator should check the flow's status and activate it in Flow Builder.
Was this answer correct?Question #7
Dreamhouse Realty agents are double-booking open house event nights. The event manager wants to event submission process to help agents fill in event details and request dates. How should an administrator accomplish the request?
Please select an optionIncorrectCorrect answer: D
A campaign is used to collect and manage the open house event date requests so the event manager can review submissions and prevent agents from double-booking the same night.
Was this answer correct?Question #8
Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values. How Should the administrator correct this?
Please select an optionIncorrectCorrect answer: D
Expected revenue is calculated from the opportunity amount and the stage probability, so correcting the probability associated with each stage fixes the incorrect expected revenue values.
Was this answer correct?Question #9
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion. What action should the administrator take to satisfy the request?
Please select an optionIncorrectCorrect answer: C
Creating a matching custom field on Opportunity and mapping it to the Lead field makes the Product Category value carry over when the lead is converted.
Was this answer correct?Question #10
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object. What type of field should the administrator add to the open house object to track number of visitors?
Please select an optionIncorrectCorrect answer: C
The number of visitors is stored on the child records, so a cross-object formula field on the parent open house can count the related visitors and display the total.
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Other Salesforce certifications
- ADM-201: Administration Essentials for New Admins (opens in a new tab)
- Certified Sales Cloud Consultant (opens in a new tab)
- Certified Platform Developer II (opens in a new tab)
- ADM-211: Administration Essentials for Experienced Admin (opens in a new tab)
- Certified Platform App Builder (opens in a new tab)
- CRT-450: Salesforce Certified Platform Developer I (opens in a new tab)
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FAQ
Learn More: https://trailhead.salesforce.com/en/credentials/administratoroverview/
- Q1: What are Salesforce Certification Exams?
- A: Salesforce Certification Exams validate your expertise in using and managing Salesforce’s customer relationship management (CRM) platform. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Salesforce applications to drive business growth and customer engagement.
- Q2: Why should I pursue Salesforce Certification?
- A: Salesforce Certification enhances your professional credibility, showcasing your skills and knowledge in Salesforce solutions. This can lead to better job opportunities, higher salaries, and career advancement in CRM, cloud computing, and IT management roles.
- Q3: What are the benefits of Salesforce Certification?
- A: Benefits include recognition as a certified Salesforce professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Salesforce technologies and best practices.
- Q4: Who should take Salesforce Certification Exams?
- A: CRM administrators, developers, consultants, sales and marketing professionals, and anyone involved in managing and implementing Salesforce solutions should consider these certifications to validate their expertise and advance their careers.
- Q5: What types of Salesforce Certification Exams are available?
- A: Salesforce offers various certification paths, including:
- Q6: How do I prepare for Salesforce Certification Exams?
- A: Preparation can include official Salesforce training courses, study guides, practice exams, online tutorials, and hands-on experience with Salesforce products and solutions.
- Q7: Where can I take Salesforce Certification Exams?
- A: Salesforce Certification Exams can be taken online with remote proctoring or at authorized testing centers worldwide, providing flexibility to fit your schedule and location.
- Q8: How do Salesforce Certifications impact my career?
- A: Salesforce Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in CRM, cloud computing, and IT management.
- Q9: Are there any prerequisites for Salesforce Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Salesforce products. Check the specific requirements for each certification path on the Salesforce certification website.
- Q10: How often do I need to recertify for Salesforce Certifications?
- A: Salesforce Certifications typically require recertification annually to ensure that certified professionals stay updated with the latest Salesforce technologies and industry practices.



