Certified OmniStudio Consultant Omniscript Practice Questions
The free Certified OmniStudio Consultant questions that deal with omniscript, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions: • Allow the user to select one or more energy products from a list • Get current energy usage data from an external system via an API • Save the data back to Salesforce as a lead Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers
Select 3 answers.
Correct answer: A, B, E
Explanation
Multi-select Input captures the chosen energy products, HTTP Action calls the external API for usage data, and DataRaptor Post Action saves the retrieved data back to Salesforce as a lead.
Question #3
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps. Which OmniScript feature should the consultant recommend to meet this requirement?
Correct answer: B
Explanation
Conditional Views show or hide elements based on earlier answers, so steps and questions that do not apply are skipped instead of being presented to every user.
Question #7
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
Correct answer: C
Explanation
Chaining lets an Integration Procedure run its actions in sequence and reuse earlier responses, removing unnecessary calls and round trips so the OmniScript returns faster.
Question #8
A company needs to create an OmniScript with three steps. • Step 1 • Step 2 • Step 3 Enter customer details Select a product Display a price retrieved from a REST API The product's price should automatically display in Step 3. What should the consultant add to the design of the OmniScript to meet these requirements?
Correct answer: B
Explanation
Placing an Integration Procedure Action between Step 2 and Step 3 lets the REST call run after the product is selected, so the retrieved price is available when Step 3 renders.
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