Free Certified Experience Cloud Consultant Exam Questions and Answers

Last updated: September 19, 2026

Provider

Salesforce

Questions in our bank

1000+

Free to read

First 10, with answers

Official page

Official Exam website

Our test mode duration & pass mark

130 mins · 70%

Verified answers

Reviewed weekly

Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.

1. Question #1

   Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app Whet should NTO consider when building the MR help desk app?

   • A. HR user profits is only available in Enterprise and Performance Editions with HR permission sat license.
   • B. MR user profile is only available in Employee Cloud with Employee permission set license.
   • C. The HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.
   • D. The HR help desk app can centralize knowledge and self service in to one experience site.
   Reveal Answer

2. Question #2

   Cloud Kicks (CK) has built a site using Salesforce Experience Builder. The CTO of CK wants to give customers the ability to log in to the site using their Google credentials. CK also wants to access customers' basic Google profile data when they log in so the company can serve content that matches customers' interests. Mow should the Experience Cloud consultant implement this?

   • A. Set up a login flow for communities that accepts the customers' Google credentials and matches with the credentials stored on the user records in Salesforce.
   • B. Create a custom self-registration page and a custom login page by using Visualforce and Apex controllers.
   • C. Create an Authentication Provider by choosing Google as the provider type and add relevant parameters to access the customers' basic profile data.
   • D. Create a custom login page using Lightning components and use the Google REST API to access customers' basic profile data.
   Reveal Answer

3. Question #3

   Northern trail Outfitters has created a microsite digital experience for its Gold-Level VIP customers. The digital experience is not yet actives. The community manager would like to send welcome emails on a specific day, which include a promotion for participating in the community. In which order should the community manager perform activation steps?

   • A. Add available profiles and permission sets to the Admin Workspace, enable Contacts as community users, set welcome emails to Enabled, and set the community to Active.
   • B. Set the Community to Active, and available profiles and permission sets to the Admin Workspace, enable Contacts as community users, and set welcome emails to Enabled.
   • C. Publish the community, which will send out the welcome emails.
   • D. Set the community to Active, and available profiles and permission sets to the Adman Workspace, and create a process to send the welcome emails.
   Reveal Answer

4. Question #4

   DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity. Which two steps are part of setting up Lead Sharing or Lead Distribution for partners? Choose 2 answers

   Select 2 answers.

   • A. Enable “Allow External Lead Sharing” in Digital Experience settings.
   • B. Create Page Layouts for Lead Distribution.
   • C. Configure Lead Creation and Lead Distribution inside PRM Workspace.
   • D. Create Assignment Rules for Lead Distribution.
   Reveal Answer

5. Question #5

   Universal Containers’ (UC) Salesforce org uses SAML 550 with a third-party identity provider for internal user authentication. UC now wants to extend this capability for Experience Cloud site users as well. What should the UC administrator ensure in order to successfully implement SAML 550 for the Experience Cloud site?

   • A. Register the Experience Cloud site as an Identity Provider in SAML settings.
   • B. Create a Visualforce page that receives and validates the SAML assertion.
   • C. Use the site login URL as an endpoint where SAML assertion is made.
   • D. Create a Connected App with custom attributes before configuring SAML settings.
   Reveal Answer

6. Question #6

   Ursa Major Solar would like its authenticated external users to be able to search for Quote and Contract objects but not Opportunity or Asset objects. Which two standard features allow an administrator to accomplish that? Choose 2 answers

   Select 2 answers.

   • A. Remove Opportunity and Asset from the Title Menu component in the property editor.
   • B. Remove Opportunity and Asset from the navigation Menu component in the property editor.
   • C. Remove Opportunity and Asset from the object list in the Global Search Result component property editor.
   • D. Remove Opportunity and Asset from the Autocomplete object list in the Search component property editor.
   Reveal Answer

7. Question #7

   What is required when creating portal users through Just-Time (JIT) provisioning?

   • A. FederationIdentifier
   • B. Organization_id
   • C. FirstName
   • D. User.Role
   Reveal Answer

8. Question #8

   Partners at Universal Containers (UC) have given feedback that it takes too long for administrators to create new users or reset passwords for partner employees. What should be done to help UC with user management?

   • A. Recommend partners share user credentials.
   • B. Delegate external user administration.
   • C. Implement a limit on new users and password resets.
   • D. Create a new user form that automatically triggers a process to create a user.
   Reveal Answer

9. Question #9

   Which component can be embedded into an Experience Cloud site to start conversations with customers using the channels they prefer?

   • A. Channel Menu
   • B. Chat
   • C. Service Your Way
   • D. Service Console
   Reveal Answer

10. Question #10

    No More Homelessness (NMH) and DreamHouse Realty (DR) are working to provide free housing to low-income seniors. Social workers at NMH need to access records owned by realtors at DR. What should the Experience Cloud consultant recommend for record sharing?

    • A. Role Hierarchy
    • B. Sharing Set
    • C. Sharing Rule
    • D. Super User
    Reveal Answer