Free Certified Experience Cloud Consultant Exam Questions and Answers

Last updated: August 30, 2026

Provider

Salesforce

Questions in our bank

1000+

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First 10, with answers

Official page

Official Exam website

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130 mins · 70%

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1. Question #1

   Universal Containers is looking to onboard three new partners to the community. * Each partner have a branded experience containing their colors and logo. * Gold and silver partners should have access to the Leads inbox component, but Bronze partners should not. * Bronze partners should not have access to the Leas tab. How should an administrator solve for these requirements?

   • A. Create branding sets, audience targeting, and navigation menu targeting.
   • B. Create branding sets, audience targeting and a custom Navigation menu component.
   • C. Create a separate community for each partner with audience targeting.
   • D. Create branding sets, a separate page variation for each partner, and a custom Navigation Menu component.
   Reveal Answer

2. Question #2

   Universal Container (UC) has a business model that involves B2C as well B2B customers. A group of B2B customers has recently signed a contract with UC that would allow them to start working with the UC Support team in resolving low-severity B2C customer issues. How should UC use Experience Cloud to accomplish this goal?

   • A. Create a digital experience for B2C customers and B2B customers, and use the internal CRM app for employees.
   • B. Create a single digital experience for B2C customers, B2B customers, and employees.
   • C. Create a digital experience for B2B customers, a partner portal for B2B customers, and use the internal CRM org for employees.
   • D. Create a digital experience for B2C customer and employees, and another one for B2B customers and employees.
   Reveal Answer

3. Question #3

   Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use Salesforce. Which user license should be recommended for CK's employees to access Experience Cloud sites?

   • A. Salesforce Authenticated Site
   • B. Salesforce Unlimited
   • C. Customer Community
   • D. Platform Portal
   Reveal Answer

4. Question #4

   The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics. How should the Salesforce Administrator accomplish this?

   • A. Mark old topics as Inactive and assign articles to the new active topics.
   • B. Merge similar topics in Content Management.
   • C. Delete existing topics and assign articles to newly created topics.
   • D. Keep existing topics and reassign articles to newly created topics.
   Reveal Answer

5. Question #5

   Which step denotes the completion of an Experience Cloud site setup?

   • A. Setting up SSO
   • B. Activating the site
   • C. Assigning roes to users
   • D. Assigning profiles to users
   Reveal Answer

6. Question #6

   What is required when creating portal users through Just-Time (JIT) provisioning?

   • A. FederationIdentifier
   • B. Organization_id
   • C. FirstName
   • D. User.Role
   Reveal Answer

7. Question #7

   Cloud Kicks (CK) uses SSO (Single Sign-on) for its customer portal. The customer portal is built on the Customer Service template which uses LDS (Lightning Design System) and has public pages that use Lightning Web Components. CK gas also set up the Salesforce Content Delivery Network (CDN) for its domain, which CK is planning to change.

   • A. Changing the Salesforce CDN overwrites LDS defaults.
   • B. Changing the Salesforce CDN affects SAML SSO settings for all custom URLs in that domain.
   • C. Changing the Salesforce CDN impacts the AppExchange packages in the org that use Documents object.
   • D. Changing the Salesforce CDN impacts definitions of all Lightning Web Components used in public pages.
   Reveal Answer

8. Question #8

   Cloud Kicks (CK) wants to use its existing single sign-on (SSO) Identity Provider with its new Experience Cloud site. CK wants to use the Just-in-Time Provisioning feature for Experience Cloud. Which value is required in the user type?

   • A. Standard
   • B. Username
   • C. Entity ID
   • D. Federation ID
   Reveal Answer

9. Question #9

   Universal Containers (UC) has hired UX designers to help improve brand recognition and has a new style guide it needs to implement to unify branding across all of its Experience sites. What should UC do to accomplish this?

   • A. Create a custom theme to apply to all Experience sites.
   • B. Reference a shared Bootstrap CSS file in all of the sites.
   • C. Create a custom template to apply to all Experience sites.
   • D. Send the style guide to Experience managers to implement.
   Reveal Answer

10. Question #10

    A manager at Ursa Major Solar is responsible for creating and editing only the community users for the Partner Community they have recently set up using Experience Cloud. However, the manager is able to make organizational changes to the user records of the internal users as web. What could be the possible issue here?

    • A. The manager has been given the Manage Profiles and Permission Sets permission.
    • B. The manager has been given the Manage Customer Users permission.
    • C. The manager has been given the Manage User permission.
    • D. The manager has been given the Manage External Users permission.
    Reveal Answer