Free Certified Advanced Administrator Exam Questions and Answers

A sales repneeds to help cross-sell an opportunity but is unable to make updates on the record or update the opportunity team. Which two options would be required for a sales rep to add a rep to the opportunity team? Choose 2 answers

Select 2 answers.

• AA. Transferred ownership of theOpportunity to the sales rep
• BB. A permission with Edit access on the Account object
• CC. A role above the Opportunity owner in the role hierarchy
• DD. Transferred ownership of the Account to the sales rep

An administrator created two record types on the Account object: Internal Customers and External Customers. A custom profile called Sales has the External Customers record type assigned. The sharing rules for Accountsarm set to Public Read Only. On occasion. Sales users notice that an Account record has the wrong record type assigned. The administrator has created a screen flow that will change the record type on the user's behalf. What will happen to the Sales user'srecord access after running this flow?

• AA. Read access will be lost to the record.
• BB. Edit access will be lost to the record.
• CC. Record Access remains the same.
• DD. A new record owner will be assigned.

Ursa Major Solar uses the custom object Product Development to track Ideas R&D is wording on. A former administrator added the custom object Potential Name with a lookup to Product Development to allow R&D to track names under consideration for those product. The R&D manager recently ran a record and noticed several potential names where the relationship to the Product Development record was missing. The current administrator needs to change this relationship to masterdetail to ensure a potential name only exists when there is product development. Which two options are available for altering the existing Potential Name records for the deployment of this change to be successful? Choose 2 answers

Select 2 answers.

• AA. Move any Potential Name records with blank lookup fields to the recycle bin.
• BB. Assign any Potential Name records with blank lookup fields to an existing record from Product Development.
• CC. Remove any existing data in the lookup field n Potential Name records
• DD. Remove thelookup field from the page layout so the data is maintained without changes.

A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication. Which two area should the administrator review to understand potential root causes? Choose 2 answers

Select 2 answers.

• AA. Identity Verification History
• BB. Login History
• CC. Debug Logs
• DD. Setup Audit Trail

Cloud Kicks has Service end Soles Manager roles that need to be able to see a I Accounts. Currently, they each have their own custom profile. The organization- wide defaults are set to Private and a sharing rule share access to Accounts to the sales and service teams based on criteria. What should the administrator do to allow the service and sales Manager to sec all Accounts?

• AA. Configure a custom profile for each manager that gives them view All on Accounts.
• BB. Set the organization-widedefault for Accounts to Public Read Only.
• CC. Create a permission set with view All to Accounts and assign it to the Service and Sales Managers.
• DD. Move the Service and Sales Managers higher in the role hierarchy.

AW Computing has a newrequirement from its security team where audit information relating to an account must be recorded in a new custom object called Audit. Audit records need to be preserved for 10 years and only accessible by the audit team. What relationship should be usedto relate the Audit object to the Account object?

• AA. Master-Detail
• BB. Lookup
• CC. Many-To-Many
• DD. Self

Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with thework associated with managing the maintenance plan. What should the administrator do to help manage the plan?

• AA. Use Flow to automatically create and assign entitlements.
• BB. Create a support process for the maintenance plan.
• CC. Ensure milestones are in place for the maintenance plan.
• DD. Set up and configure entitlement templates.

An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object. What should the administrator consider about the order of execution for flows?

• AA. The flow type will determine the order of execution.
• BB. The last created date of the flow will determine the order.
• CC. The order of flow execution is unpredictable.
• DD. The flows will execute in alphabetical order based on their names.

An administrator iscreating a custom Opportunity record page for Sales users for new logo opportunities. They need to control what fields display on the record when a sales user is viewing the opportunity. Where should the administrator edit what fields display in the details of the record page?

• AA. Record Detail Component
• BB. Custom Lightning Component
• CC. Record Types
• DD. Page Layout

Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department. How should the administrator ensure this Is configured correctly?

• AA. Configure ore app per department and activate record pages for each app.
• BB. Create permission sets for each department and assignthem to the backup team users.
• CC. Adjust the profile of the backup users each day to align with the proper access they require.
• DD. Allow the backup team users to update their own profile with Delegated Administration.