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Free 201 - Customer Engagement Functional Exam Questions and Answers
Last updated: March 30, 2025
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201 - Customer Engagement Functional
#Question
182. What benefit does nCino provide for managing customer relationships over time?
A.
Static approaches
B.
Limited interactions
C.
Continuous engagement strategies
D.
No tracking of history
Correct Answer:
C
Continuous engagement strategies ensure consistent relationship management with customers using nCino.
#Question
181. How does nCino support the diversification of financial services?
A.
Utilizing customer insights
B.
Lack of innovative approaches
C.
Focusing solely on loans
D.
Ignoring market trends
Correct Answer:
A
Utilizing customer insights allows banks to diversify their financial services effectively through nCino.
#Question
180. In what way does nCino support strategic decision-making for banks?
A.
Generic strategies
B.
Empowering data analysis
C.
Disregarding outcomes
D.
Isolated evaluations
Correct Answer:
B
Empowering data analysis provides banks with the insights needed for effective strategic decision-making.
#Question
179. How does nCino enhance the accuracy of financial forecasts?
A.
Fragmented reporting
B.
Limiting data
C.
Relying on intuition
D.
Data-driven analytics
Correct Answer:
D
Data-driven analytics enhance the accuracy and reliability of financial forecasts using nCino.
#Question
178. What is a critical feature of nCino concerning regulatory updates?
A.
Ignoring compliance
B.
Automated notifications for updates
C.
Manual checking only
D.
No tracking
Correct Answer:
B
Automated notifications for updates ensure that teams stay informed about regulatory changes in nCino.
#Question
177. How does nCino help optimize employee time management?
A.
Task automation tools
B.
Complex procedures
C.
Increased manual transcribing
D.
Lengthy reporting processes
Correct Answer:
A
Task automation tools optimize employee efficiency by freeing up time for more valuable work.
#Question
176. What role does nCino play in helping banks adapt to technological changes?
A.
Slow adaptation
B.
Ignoring digital transformation
C.
Tools for seamless integration
D.
Resistance to changes
Correct Answer:
C
Tools for seamless integration in nCino ease the transition into new technologies for banks.
201 - Customer Engagement Functional
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