MS-740 Series Practice Questions
The free MS-740: Troubleshooting Microsoft Teams questions that deal with series, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #8
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider. The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection. You need to determine the cause of the issue. Solution: Call Analytics, determine whether a voice call from the user was registered and review relevant call statistics. Does the solution meet the goal?
Correct answer: B
Explanation
Call Analytics only shows whether calls registered and their quality data; it does not reveal why the mobile ISP connection blocks calls, which requires checking the network path, ports, and firewall for that connection.
Question #9
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. A user works from a remote location and has a LAN connection and a mobile internet connection. Each connection is provided by a different internet service provider. The user can make and receive calls by using the LAN connection. The user cannot make or receive calls by using the mobile connection. You need to determine the cause of the issue. Solution: Confirm whether the user can communicate with external users. Does the solution meet the goal?
Correct answer: A
Explanation
The LAN connection already works, including calls, so external communication is proven and the fault is specific to the mobile ISP network and its media path. This check does not test the mobile connection, so it does not meet the goal.
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