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Free MS-720: Microsoft Teams Voice Engineer Exam Questions and Answers
Last updated: April 1, 2025
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1734-MS-720: Microsoft Teams Voice Engineer
#Question
What is a critical component of establishing a functional Teams calling environment?
A.
Number of users
B.
Call waiting features
C.
User density
D.
Quality internet connection
Correct Answer:
D
A quality internet connection is a critical component for ensuring a functional Teams calling environment that supports effective communication.
#Question
In Microsoft Teams, which of the following can impact the efficiency of call transfers?
A.
Device compatibility
B.
User awareness of phone numbers
C.
Voice quality only
D.
Network performance
Correct Answer:
D
Network performance can significantly impact the efficiency of call transfers in Microsoft Teams, as it determines call continuity.
#Question
What must be done if a user cannot receive calls but can make them?
A.
Change user permissions
B.
Investigate network issues
C.
Verify VoIP settings
D.
All of the above
Correct Answer:
D
If a user cannot receive calls but can place them, the administrator should check user permissions, network settings, and VoIP configurations, addressing all potential issues.
#Question
How can Teams ensure better compatibility with a range of devices used for calling?
A.
By limiting access to specific devices
B.
Through regular updates and support
C.
Enforcing user restrictions
D.
By disabling certain devices
Correct Answer:
B
Ensuring better compatibility with a range of devices used for calling in Teams involves providing regular updates and support for diverse hardware.
#Question
Which functionality does Teams provide to manage call interactions more effectively?
A.
In-meeting polls
B.
Pre-recorded messages
C.
Internal chat functionalities
D.
Call controls and management features
Correct Answer:
D
Teams provides call controls and management features, allowing users to manage call interactions effectively during calls.
#Question
How does utilizing the Call Quality Dashboard assist Teams admins?
A.
It provides historical data on call quality
B.
It prevents technical issues
C.
It offers real-time alerts
D.
It replaces the need for user feedback
Correct Answer:
A
The Call Quality Dashboard offers valuable historical data on call quality, allowing Teams admins to address and improve call experiences.
#Question
What does the term "Call Park" allow Teams users to do?
A.
Hold a call while switching devices
B.
Transfer calls without informing a new user
C.
Save call records temporarily
D.
Access voicemails from any device
Correct Answer:
A
Call Park allows Teams users to hold a call while switching devices, making it easier to transition without losing the conversation.
1734-MS-720: Microsoft Teams Voice Engineer
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