Free MS-720: Microsoft Teams Voice Engineer Exam Questions and Answers
Microsoft Teams Voice Engineer is exam MS-720, part of Microsoft Certifications. Microsoft exam codes name the solution area rather than the level — AZ for Azure, DP for data, MS for Microsoft 365, PL for Power Platform, SC for security, AI for Azure AI — with one reliable rule: any exam numbered 900 or 901 is Fundamentals. Every technical exam is scored from 1 to 1000 with 700 to pass, a scaled score Microsoft notes is explicitly not 70% of the marks.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 7, 2026
- Exam code
- MS-720
- Provider
- Microsoft
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
What is the purpose of a Direct Routing in Microsoft Teams?
Please select an optionIncorrectCorrect answer: C
Direct Routing allows businesses to connect their existing telephony infrastructure to Microsoft Teams, enabling voice calls to the PSTN.
Was this answer correct?Question #2
Which component is essential for configuring Direct Routing in Teams?
Please select an optionIncorrectCorrect answer: D
A voice gateway is essential for connecting Teams with the PSTN when using Direct Routing.
Was this answer correct?Question #3
How can you enable call forwarding in Microsoft Teams?
Please select an optionIncorrectCorrect answer: D
Call forwarding can be configured in various ways, including through Microsoft 365 Admin Center, PowerShell, and the Teams client settings.
Was this answer correct?Question #4
What is the maximum number of PSTN call sessions that can be expected in a single Teams Direct Routing configuration?
Please select an optionIncorrectCorrect answer: C
Each Direct Routing configuration can manage up to 100 concurrent calling sessions, depending on licensing and resource allocation.
Was this answer correct?Question #5
What setting must be enabled to allow a Teams user to make and receive calls to external phone numbers?
Please select an optionIncorrectCorrect answer: B
Direct Routing must be configured properly to allow users to make and receive calls to external phone numbers through Teams.
Was this answer correct?Question #6
What is a main benefit of using Microsoft Teams Calling Plans?
Please select an optionIncorrectCorrect answer: B
Calling Plans simplify billing by allowing users to have their voice services managed directly through Microsoft 365.
Was this answer correct?Question #7
When configuring Direct Routing, which license must be assigned to users?
Please select an optionIncorrectCorrect answer: B
Users must be assigned an E3 or E5 license to utilize Direct Routing in Microsoft Teams.
Was this answer correct?Question #8
A company wants to enable call analytics for its Teams users. Where can the administrator find this option?
Please select an optionIncorrectCorrect answer: B
Call analytics can be accessed and configured through the Teams Admin Center.
Was this answer correct?Question #9
What is required to set up Enterprise Voice with Teams?
Please select an optionIncorrectCorrect answer: B
A dedicated SIP trunk is essential to enable Enterprise Voice with Microsoft Teams.
Was this answer correct?Question #10
In Teams, which feature allows users to manage their incoming call settings?
Please select an optionIncorrectCorrect answer: B
Users can manage their incoming call settings with the Call Forwarding feature in Microsoft Teams.
Was this answer correct?
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FAQ
Learn More: https://learn.microsoft.com/en-us/credentials/
- Q1: What is the MS-720: Microsoft Teams Voice Engineer exam?
- A: MS-720: Microsoft Teams Voice Engineer is a Microsoft certification exam. Judging by the questions in our bank, it concentrates on microsoft, calls, direct, calling and phone.
- Q2: What topics does the MS-720: Microsoft Teams Voice Engineer exam cover?
- A: Questions in our MS-720: Microsoft Teams Voice Engineer bank cluster around microsoft, calls, direct, calling, phone, routing, voice and meeting. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for MS-720: Microsoft Teams Voice Engineer?
- A: Work through the MS-720: Microsoft Teams Voice Engineer practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real MS-720: Microsoft Teams Voice Engineer exam questions?
- A: They are drawn from officially released past questions and from community members who have sat MS-720: Microsoft Teams Voice Engineer. Answers are verified and updated weekly.
- Q5: Where do I register for the MS-720: Microsoft Teams Voice Engineer exam?
- A: Register through Microsoft directly at https://learn.microsoft.com/en-us/credentials/. Exampractice is not affiliated with Microsoft and does not administer the exam.
- Q6: Is there a free MS-720: Microsoft Teams Voice Engineer sample?
- A: Yes. Every MS-720: Microsoft Teams Voice Engineer page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Microsoft Certification Exams?
- A: Microsoft Certification Exams validate your expertise in using and managing Microsoft’s technologies and solutions, including Azure, Office 365, Windows, and more. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Microsoft products to support business operations and IT infrastructure.
- Q8: Why should I pursue Microsoft Certification?
- A: Microsoft Certification enhances your professional credibility, showcasing your skills and knowledge in Microsoft technologies. This can lead to better job opportunities, higher salaries, and career advancement in IT, cloud computing, software development, and related fields.
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- A: Benefits include recognition as a certified Microsoft professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Microsoft technologies and best practices.
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- A: IT professionals, system administrators, developers, cloud engineers, data analysts, and anyone involved in managing and implementing Microsoft solutions should consider these certifications to validate their expertise and advance their careers.
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- A: Microsoft offers various certification paths, including:
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- A: Preparation can include official Microsoft training courses, study guides, practice exams, online tutorials, and hands-on experience with Microsoft products and solutions.
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- A: Microsoft Certification Exams can be taken online with remote proctoring or at authorized Pearson VUE testing centers worldwide, providing flexibility to fit your schedule and location.
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- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Microsoft products. Check the specific requirements for each certification path on the Microsoft Learn website.
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- A: Microsoft Certifications typically require renewal every year or two, depending on the certification, to ensure that certified professionals stay updated with the latest technologies and industry practices.