MB2-877 Dynamics Practice Questions

What is the purpose of the Microsoft Dynamics CRM?

• AA. Develop applications
• BB. Analyze financial data
• CC. Monitor network traffic
• DD. Manage customer relationships

In Microsoft Dynamics, what feature does 'Workflows' provide?

• AA. Task automation
• BB. Email integration
• CC. Financial reporting
• DD. Customer segmentation

What is the main advantage of using 'Solutions' in Dynamics?

• AA. Enhance security
• BB. Modify system settings
• CC. Easy team collaboration
• DD. Package customizations

How can users customize their dashboard in Dynamics CRM?

• AA. Use drag-and-drop tools
• BB. Change browser settings
• CC. Edit HTML code
• DD. Alter database structure

What is the primary function of the Microsoft Dynamics Marketing module?

• AA. Sales forecasting
• BB. Resource allocation
• CC. Inventory control
• DD. Campaign management

In Dynamics CRM, what does 'Lead' refer to?

• AA. A potential customer
• BB. A marketing campaign
• CC. A completed sale
• DD. A service request

How can you protect sensitive data in Dynamics CRM?

• AA. Use default security roles
• BB. Encrypt all data
• CC. Set field-level security
• DD. Disable user access