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Free MB2-711: Microsoft Dynamics CRM 2016 Installation Exam Questions and Answers
Last updated: April 1, 2025
Examtopics MB2-711: Microsoft Dynamics CRM 2016 Installation Prepaway Real Exam Questions and dumps free download
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1685-MB2-711: Microsoft Dynamics CRM 2016 Installation
#Question
How does Dynamics CRM support lead management effectively?
A.
None of the above
B.
By automating the lead qualification process
C.
Through limited data access
D.
By requiring manual entry
Correct Answer:
B
Dynamics CRM supports lead management effectively by automating the lead qualification process for efficient tracking.
#Question
What is the role of the 'Task Assignment' feature in Dynamics CRM?
A.
To evaluate user performance
B.
To track customer service requests
C.
To manage the distribution of tasks
D.
None of the above
Correct Answer:
C
The Task Assignment feature is used to manage the distribution of tasks to individuals or teams in Dynamics CRM.
#Question
How can users enhance their reporting capabilities in Dynamics CRM?
A.
Through manual data analysis
B.
None of the above
C.
By limiting available data
D.
By using the Reporting Wizard
Correct Answer:
D
Users can enhance their reporting capabilities by utilizing the Reporting Wizard to create customized reports in Dynamics CRM.
#Question
What is the primary function of the 'Sales Activity' entity in Dynamics CRM?
A.
None of the above
B.
To track sales presentations
C.
To manage customer interactions
D.
To organize sales data
Correct Answer:
C
The 'Sales Activity' entity is used to manage and track customer interactions related to sales efforts in Dynamics CRM.
#Question
What feature enables users to automate email notifications based on workflows?
A.
Activity Feeds
B.
None of the above
C.
Email Engagement
D.
Business Rules
Correct Answer:
D
Business Rules enable users to automate email notifications based on set workflows and conditions in Dynamics CRM.
#Question
How can organizations ensure compliance with regulations in Dynamics CRM?
A.
By implementing data retention policies
B.
Through limited user access
C.
None of the above
D.
By deleting old records
Correct Answer:
A
Organizations can ensure compliance with regulations by implementing data retention policies in Dynamics CRM.
#Question
What is the significance of 'User Training' in the context of Dynamics CRM?
A.
It complicates the user experience
B.
It enhances user adoption and effectiveness
C.
It reduces the need for customization
D.
None of the above
Correct Answer:
B
User Training is significant in enhancing user adoption and effectiveness in using Dynamics CRM.
1685-MB2-711: Microsoft Dynamics CRM 2016 Installation
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