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Free MB-901: Microsoft Dynamics 365 Fundamentals Exam Questions and Answers
Last updated: April 1, 2025
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1713-MB-901: Microsoft Dynamics 365 Fundamentals
#Question
How does the performance evaluation feature in Dynamics 365 assist managers?
A.
By complicating feedback
B.
By introducing bias
C.
By ignoring progress
D.
By providing structured assessments
Correct Answer:
D
Providing structured assessments enhances the quality and effectiveness of evaluations.
#Question
How can the adoption of Dynamics 365 impact team collaboration?
A.
By isolating team members
B.
By complicating workflows
C.
By providing shared resources
D.
By limiting visibility
Correct Answer:
C
Providing shared resources enhances collaboration and team performance.
#Question
How can Dynamics 365 assist in creating a unified view of customer engagement?
A.
By complicating data retrieval
B.
By integrating across platforms
C.
By ignoring multi-channel data
D.
By isolating data sources
Correct Answer:
B
Integrating across platforms provides a comprehensive view of customer interactions.
#Question
How can Dynamics 365 help organizations in tracking operational performance?
A.
By limiting assessments
B.
By providing actionable KPIs
C.
By complicating analysis
D.
By ignoring key metrics
Correct Answer:
B
Providing actionable KPIs helps organizations assess and improve operational performance.
#Question
What benefit does the integration of Marketing Automation within Dynamics 365 provide?
A.
Complicated user experience
B.
Limited outreach opportunities
C.
Increased marketing costs
D.
Streamlined campaign management
Correct Answer:
D
Streamlined campaign management enhances marketing efficiency and effectiveness.
#Question
How can Dynamics 365 aid finance departments in enhancing budget management?
A.
By providing real-time visibility
B.
By complicating financial reporting
C.
By reducing audits
D.
By ignoring expenses
Correct Answer:
A
Providing real-time visibility into budgets enhances control and decision-making.
#Question
How do the customer service analytics features in Dynamics 365 benefit organizations?
A.
They increase response times
B.
They help track service quality
C.
They complicate interactions
D.
They ignore customer input
Correct Answer:
B
Help track service quality provides insights necessary for improvement.
1713-MB-901: Microsoft Dynamics 365 Fundamentals
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