Free 312-75: C-Council Instructor Exam Questions and Answers

During the first lecture of the course. Steve responds to each of your questions and comments on all points. It causes you to lose your train of thought. Misbehavior also appears to bother the other students, but Steve is NOT aware of this. How should you handle the above situation?

• AA. Privately ask Steve if he is aware how other students are responding to his behavior. Suggest modifications to his behavior.
• BB. Publicly ask Steve if he is aware how other students are responding to his behavior and how it distracts your train of thought.
• CC. Do NOT intervene. Steve paid for the course and has the right to behave any way he pleases.
• DD. Publicly tell Steve how other students are responding to his behavior and how it distracts your train of thought.
• EE. Fill out a counseling form on Steve and advise him of the consequences of continuing his behavior.

During the early part of the second day of a five-day course you are teaching, you suddenly hear the loud noises of a city construction crew tearing up pavement outside your classroom. You notice that students are becoming distracted by the noise. What should you do in the above situation?

• AA. Continue the class, using a louder voice while instructing.
• BB. At the next break, attempt to locate another suitable classroom.
• CC. Give students an assignment that does not require any instructor-student interaction.
• DD. Cancel class for the rest of the day and give the students a reading assignment.
• EE. Tell the class to ignore the noise and pay attention.

You are teaching a class and find yourself in an embarrassing moment. You have used a word that has a double meaning and the students are laughing and a few of the real left-brainers are personally offended. You did not intend the reference that the class has accepted into your vocabulary.

• AA. Contact your training manager and ask him/her to write a memo to the students as an apology.
• BB. Move forward and ignore the issue.
• CC. Make a clarification that you did not intend the inappropriate reference to the word used and give an apology and move on swiftly.
• DD. Laugh and look at the students in their eyes for approval.

The most important reason an instructor must establish and maintain credibility is:

• AA. Students are less likely to make personal attacks on the instructor.
• BB. Students will not be open to learning course objectives if they do not fully accept the instructor credibility.
• CC. Students need a role model.

Which of the following can be done to help minimize distractions?

• AA. Ensure learners know the rules for dress and conduct.
• BB. Ensure exterior noises or interruptions are controlled as well as possible.
• CC. Ensure learners know the schedule for breaks and meals.
• DD. All of the above.

Martin is conducting a First Look session of ENSA program for nearly 60 attendees over the Internet. Which of the following instructional methods will be most effective for a large audience?

• AA. Webinar
• BB. Group discussion
• CC. Giving the students independent assignments
• DD. Case study

Mr. Jenkins is presenting a lecture that requires no direct feedback from the students until the presentation has finished. Referring to the above scenario, what can Mr. Jenkins do during the lecture to determine if the students understand his presentation?

• AA. Observe the class during the presentation for nonverbal clues.
• BB. Use good visual aids and nonverbal gestures in the presentation.
• CC. Immediately establish his credibility so that the students learn out of respect for him.
• DD. Use analogies and anecdotes to guarantee student understanding.
• EE. He should do nothing, a test at the end of the presentation will determine student understanding.

Mrs. Helen is lecturing on highly complex subject matter. A student asks her a question. Mrs. Helen does NOT know the answer. In the above scenario, how should Mrs. Helen respond to the question?

• AA. Admit she does NOT know the answer in a professional manner.
• BB. Not admit she does NOT know the answer and make an educated guess at the answer.
• CC. Ignore the question and immediately continue the lecture.
• DD. Tell the student the question does NOT relate to the objective of the lecture.
• EE. Admit she does NOT know the answer and immediately continue the lecture.

You are an instructor and finish your class. During this class you had problems with the projector functioning properly. Before you leave work you should do the following:

• AA. Use material the next day that does not require a projector.
• BB. Communicate with appropriate facilities person regarding the problem with the projector.
• CC. Request a new classroom.

Which of the following are TRUE concerning instructor credibility?(Select two)

Select 2 answers.

• AA. Adult learners automatically grant credibility to individuals in position of authority or responsibility.
• BB. Adult learners may not perceive value in learning without instructor credibility.
• CC. Instructor credibility is only important at the beginning of a course.
• DD. Instructor credibility can be gained or lost through words or actions.