7220X Calls Practice Questions
The free 7220X: Avaya Aura Core Components Support questions that deal with calls, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
A customer reports that their Aura Communication Manager (CM) is not routing calls. What should you check first?
Correct answer: A
Explanation
Network connectivity issues can prevent routing. Ensure that the network is operational before checking other settings.
Question #6
A customer wants to restrict external calls for certain users. Which feature should you implement?
Correct answer: A
Explanation
Call Party Restrictions allow administrators to control which users can make external calls, providing granular control over call access.
Question #7
After deploying a new SIP trunk, calls are failing to connect. What is the first step in troubleshooting?
Correct answer: C
Explanation
The trunk configuration must be verified first to ensure that settings are correct and match with the service provider's requirements.
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