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Free 7220X: Avaya Aura Core Components Support Exam Exam Questions and Answers
Last updated: April 1, 2025
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42-7220X: Avaya Aura Core Components Support Exam
#Question
A technician is troubleshooting why only some of the phones show as registered. What should be investigated first?
A.
Network settings
B.
Device compatibility
C.
User configurations
D.
Server performance
Correct Answer:
A
Investigating network settings can determine if endpoints are correctly configured to connect to the server, affecting their registration status.
#Question
Users are unable to connect to video conferencing calls. What should be the first verification point?
A.
Network performance
B.
User training
C.
Camera settings
D.
Conferencing software status
Correct Answer:
A
Verifying network performance will help assess if connectivity issues are preventing users from successfully joining video conferences.
#Question
An administrator needs to enhance the VoIP system's resilience. What should be prioritized?
A.
Equipment maintenance
B.
Load balancing
C.
User management
D.
Network monitoring
Correct Answer:
B
Implementing load balancing helps distribute traffic effectively, enhancing resilience and preventing service issues during peak usage times.
#Question
A user has attempted to set up their voicemail but encounters errors. What should be verified first?
A.
Network access
B.
Equipment status
C.
Voicemail settings
D.
User PIN settings
Correct Answer:
C
Verifying voicemail settings is crucial as incorrect configurations may lead to difficulties setting up voicemail successfully.
#Question
Calls made to certain numbers consistently fail to connect. What should be checked first?
A.
User configurations
B.
Outgoing dialing permissions
C.
Call routing settings
D.
Number validity
Correct Answer:
C
Checking call routing settings can determine if there are specific rules affecting calls to certain numbers, potentially blocking successful connections.
#Question
Users experience challenges with accessing their call history. What is the first point of verification?
A.
User activity
B.
Permissions
C.
Network latency
D.
System integrity
Correct Answer:
B
Verifying permissions ensures users have the necessary rights to access their call history, which could be limiting their capability.
#Question
Users want to submit feedback on the call handling features. What should be established first?
A.
Feedback forms
B.
Review processes
C.
Incentives for feedback
D.
Communication channels
Correct Answer:
A
Establishing feedback forms allows users to easily express their opinions and gather insights on call handling feature functionality.
42-7220X: Avaya Aura Core Components Support Exam
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Q1: What are Avaya Certification Exams? A: Avaya Certification Exams validate your expertise in using and managing Avaya products and solutions, including unified communications, contact centers, networking, and cloud services. These certifications demonstrate your skills in deploying, managing, and troubleshooting Avaya technologies.
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Q5: What types of Avaya Certification Exams are available? A: Avaya offers various certification paths, including Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist (ACIS), and Avaya Certified Expert (ACE), each tailored to specific roles and expertise levels within the Avaya ecosystem.
Q6: How do I prepare for Avaya Certification Exams? A: Preparation can include official Avaya training courses, study guides, practice exams, online tutorials, and hands-on experience with Avaya products and solutions.
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Q8: How do Avaya Certifications impact my career? A: Avaya Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in telecommunications and IT.
Q9: Are there any prerequisites for Avaya Certification Exams? A: Some exams may have prerequisites, such as foundational knowledge or prior certifications. Check the specific requirements for each certification path on the Avaya Learning website.
Q10: How often do I need to recertify for Avaya Certifications? A: Avaya Certifications typically require recertification every two years to ensure that certified professionals stay updated with the latest Avaya technologies and industry practices.
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