Free 7220X: Avaya Aura Core Components Support Exam Questions and Answers
Avaya Aura Core Components Support Exam is exam 7220X, part of Avaya's credential programme. Avaya credentials cover its enterprise communications products — Aura, IP Office, contact centre and Experience Portal. The old ACIS and ACSS prefixes have been merged into a single ASTA credential, with implement and support now distinguished by the credential title rather than the prefix.
The first 10 questions on this page are free to read, answers included — no account and no card. A plan opens the rest of the bank, the full timed practice test and your weak-topic reporting.
Last updated: September 8, 2026
- Exam code
- 7220X
- Provider
- Avaya
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
Recommended: Switch to Test Mode to start a practice test that simulates the real exam experience.
Question #1
A customer reports that their Aura Communication Manager (CM) is not routing calls. What should you check first?
Please select an optionIncorrectCorrect answer: A
Network connectivity issues can prevent routing. Ensure that the network is operational before checking other settings.
Was this answer correct?Question #2
If a user cannot access their voicemail, what could be a potential cause?
Please select an optionIncorrectCorrect answer: C
An incorrect password is a common reason users cannot access their voicemail system. Check user credentials first.
Was this answer correct?Question #3
After upgrading the Aura platform, some endpoints fail to register. What should be the immediate action?
Please select an optionIncorrectCorrect answer: A
If endpoints fail to register after an upgrade, verify that certificates have not expired, as this may affect secure registrations.
Was this answer correct?Question #4
A user is experiencing poor call quality. Which tool can assist in diagnosing the issue?
Please select an optionIncorrectCorrect answer: C
A network analyzer can help diagnose potential issues causing poor call quality, such as jitter or packet loss.
Was this answer correct?Question #5
An administrator notices that the SMS service for their system is offline. What should they check first?
Please select an optionIncorrectCorrect answer: D
Checking the service status will provide immediate insights into whether the SMS service is running or if there are errors affecting its operation.
Was this answer correct?Question #6
A customer wants to restrict external calls for certain users. Which feature should you implement?
Please select an optionIncorrectCorrect answer: A
Call Party Restrictions allow administrators to control which users can make external calls, providing granular control over call access.
Was this answer correct?Question #7
After deploying a new SIP trunk, calls are failing to connect. What is the first step in troubleshooting?
Please select an optionIncorrectCorrect answer: C
The trunk configuration must be verified first to ensure that settings are correct and match with the service provider's requirements.
Was this answer correct?Question #8
A system administrator needs a way to monitor real-time call traffic. What Avaya tool should be used?
Please select an optionIncorrectCorrect answer: D
Avaya Performance Analyzer provides real-time monitoring of call traffic and associated metrics, making it ideal for performance assessment.
Was this answer correct?Question #9
A voice engineer is tasked with integrating a new telephony application. Which protocol is essential for this integration?
Please select an optionIncorrectCorrect answer: D
Session Initiation Protocol (SIP) is essential for integrating telephony applications, facilitating call control and management.
Was this answer correct?Question #10
A recently implemented feature is not functioning as expected. What is the best course of action?
Please select an optionIncorrectCorrect answer: A
Reviewing the configuration of newly implemented features is crucial to ensure they are set up correctly before further troubleshooting.
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Other Avaya certifications
- 72201X: Avaya Aura Core Components Support Certified Exam (opens in a new tab)
- 7750X: Avaya IP Office Contact Center Implementation and Expanded Configuration Exam (opens in a new tab)
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FAQ
Learn More: https://home.pearsonvue.com/Clients/Avaya.aspx
- Q1: What is the 7220X: Avaya Aura Core Components Support Exam exam?
- A: 7220X: Avaya Aura Core Components Support Exam is a Avaya certification exam. Judging by the questions in our bank, it concentrates on calls, voicemail, aura, unable and conference.
- Q2: What topics does the 7220X: Avaya Aura Core Components Support Exam exam cover?
- A: Questions in our 7220X: Avaya Aura Core Components Support Exam bank cluster around calls, voicemail, aura, unable, conference, avaya, reset and functioning. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for 7220X: Avaya Aura Core Components Support Exam?
- A: Work through the 7220X: Avaya Aura Core Components Support Exam practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real 7220X: Avaya Aura Core Components Support Exam exam questions?
- A: They are drawn from officially released past questions and from community members who have sat 7220X: Avaya Aura Core Components Support Exam. Answers are verified and updated weekly.
- Q5: Where do I register for the 7220X: Avaya Aura Core Components Support Exam exam?
- A: Register through Avaya directly at https://home.pearsonvue.com/Clients/Avaya.aspx. Exampractice is not affiliated with Avaya and does not administer the exam.
- Q6: Is there a free 7220X: Avaya Aura Core Components Support Exam sample?
- A: Yes. Every 7220X: Avaya Aura Core Components Support Exam page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
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- A: Avaya Certification Exams validate your expertise in using and managing Avaya products and solutions, including unified communications, contact centers, networking, and cloud services. These certifications demonstrate your skills in deploying, managing, and troubleshooting Avaya technologies.
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- A: Avaya Certification enhances your professional credibility, showcasing your proficiency in Avaya’s advanced communication and networking solutions. This can lead to better job opportunities, higher salaries, and career advancement in the telecommunications and IT industries.
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- A: Benefits include recognition as a certified Avaya professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Avaya technologies and best practices.
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- A: IT professionals, network engineers, system administrators, and anyone involved in designing, implementing, and managing communication solutions using Avaya technologies should consider these certifications to validate their expertise and advance their careers.
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- A: Avaya offers various certification paths, including Avaya Certified Support Specialist (ACSS), Avaya Certified Implementation Specialist (ACIS), and Avaya Certified Expert (ACE), each tailored to specific roles and expertise levels within the Avaya ecosystem.
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