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Free ACP-520 Atlassian Cloud Organization Admin Exam Questions and Answers

Last updated: March 30, 2025

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ACP-520 Atlassian Cloud Organization Admin

#Question
To effectively manage an overwhelming number of new features, what practice should you adopt?
A.
Delegate all tasks to the team.
B.
Prioritize based on user impact and needs.
C.
Ignore user feedback.
D.
Attempt to implement all at once.
Correct Answer: B
Prioritizing based on user impact and needs ensures that valuable features are implemented first, addressing the most critical user requirements.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

To effectively manage an overwhelming number of new features, what practice should you adopt?


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#Question
If users are hesitant about upcoming changes, what is the best method to gauge their feelings?
A.
Impose the changes regardless.
B.
Conduct anonymous surveys.
C.
Only ask vocal participants.
D.
Wait for complaints.
Correct Answer: B
Conducting anonymous surveys allows users to express their concerns or support for changes candidly, providing valuable insights.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

If users are hesitant about upcoming changes, what is the best method to gauge their feelings?


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#Question
A user expresses frustration due to a lack of training on a new tool. What should your response be?
A.
Organize a dedicated training session.
B.
Provide self-study materials.
C.
Do nothing; they should adapt.
D.
Ask them to look for answers online.
Correct Answer: A
Organizing a dedicated training session addresses user frustration directly and ensures they receive the support they need.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

A user expresses frustration due to a lack of training on a new tool. What should your response be?


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#Question
If multiple users report a similar issue with an application, how should you address it?
A.
Handle them one at a time.
B.
Document each issue separately.
C.
Ignore the reports unless urgent.
D.
Investigate the common issue as a collective problem.
Correct Answer: D
Investigating the common issue allows for a quicker resolution and addresses the root of the problem for all affected users.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

If multiple users report a similar issue with an application, how should you address it?


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#Question
To ensure efficient resource allocation, what practice should you regularly implement?
A.
Resource tracking and forecasting.
B.
Avoid tracking altogether.
C.
Annual audits of all projects.
D.
Limit to project budgets only.
Correct Answer: A
Resource tracking and forecasting help anticipate needs and allocate resources more effectively, ensuring project success.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

To ensure efficient resource allocation, what practice should you regularly implement?


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#Question
You've come across conflicting feedback on the same project. What should be your next step?
A.
Document everything.
B.
Ignore the feedback.
C.
Seek clarification from stakeholders.
D.
Try to mediate between users.
Correct Answer: C
Seeking clarification from stakeholders ensures that you understand the root causes of the conflicting feedback and can address them.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

You've come across conflicting feedback on the same project. What should be your next step?


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#Question
A user requests access to multiple tools in one go. What should you do?
A.
Deny the request outright.
B.
Temporarily grant access.
C.
Grant access to all in one step.
D.
Check existing permissions first.
Correct Answer: D
Checking existing permissions first helps determine appropriate access levels and avoid granting unnecessary permissions.

ACP-520 Atlassian Cloud Organization Admin

Discussing...

A user requests access to multiple tools in one go. What should you do?


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