Salesforce Administrator Certification Guide
·9 min read
Everything you need to sit the Salesforce Administrator exam — current name, format, cost, topics, registration, and renewal rules, verified for 2026.
Continue readingFormat, domains, passing score and a prep path for the Salesforce Advanced Administrator exam — now Platform Administrator II — for certified admins levelling up.

If you go looking for the "Salesforce Advanced Administrator" exam on Trailhead Academy today, you will not find it under that name — and that single fact confuses more prospective candidates than any exam topic does. In July 2025, Salesforce renamed 35 certifications and moved delivery from Kryterion Webassessor to Trailhead Academy; the Advanced Administrator credential became Salesforce Certified Platform Administrator II, just as the base Administrator credential became Platform Administrator. Nothing about the exam's difficulty or the credential's standing changed, existing holders kept their certification automatically, and the community still says "advanced admin" — but when you register, study third-party materials, or read the official exam guide, you need to match the new name to the old reputation.
This guide covers the exam as it stands in 2026: the format and cost, the seven domains and what each actually tests, the prerequisite, and a preparation path built for someone who already administers Salesforce for a living. It is an exam guide, deliberately — if your question is whether to pursue this credential at all rather than how to pass it, our comparison of Administrator vs Advanced Administrator handles that decision.
As of 2026, the Platform Administrator II exam looks like this (per the official exam guide — always confirm current details there before booking):
| Detail | Platform Administrator II (Advanced Administrator) |
|---|---|
| Questions | 60 multiple-choice/multiple-select, plus up to 5 unscored |
| Time | 105 minutes |
| Passing score | 65% |
| Cost | US$200 registration, US$100 retake, plus applicable taxes (varies by country/region) |
| Prerequisite | Salesforce Certified Platform Administrator (required) |
| Delivery | Proctored — onsite testing centre or online |
| Renewal | Free Trailhead release-maintenance modules; no fixed expiry cycle |
Two details deserve emphasis. First, the prerequisite is hard: you must already hold the Platform Administrator certification (the former "Salesforce Certified Administrator") before you can earn this one. Second, "multiple-select" is doing real work in that format row — a meaningful share of questions ask you to choose two or three correct options, which punishes partial knowledge far harder than single-answer items do.
The base Administrator exam asks whether you know what Salesforce's features are and when to use them. Platform Administrator II asks whether you can be the person an organisation escalates to: the admin who untangles a sharing model that three predecessors layered on top of each other, decides which of four automation tools fits a gnarly requirement, and designs a sandbox strategy so changes stop breaking production. The question style reflects that. Expect long scenario stems describing an org with existing configuration, a business constraint, and often a subtle conflict between them — and answer options that are all real, plausible features, only one of which fits this org's situation.
That is why experienced admins consistently describe it as a judgement exam rather than a recall exam, and why the preparation path later in this guide leans so heavily on building and breaking things in a sandbox rather than re-reading feature documentation.
The current official outline splits the exam into seven sections. Three of them — Security and Access, Process Automation, and Objects and Applications — carry 59% of the marks between them, and your study plan should be similarly lopsided.
The heaviest domain, and the one most likely to sink otherwise-strong candidates. It covers the full layered sharing model: organisation-wide defaults, role hierarchies, sharing rules, manual sharing, team sharing, and how profiles and permission sets interact with all of it. Scenario questions here love edge cases — restricting access that a hierarchy grants, troubleshooting why a user can see a record they should not, and choosing the least-privilege design that still satisfies a business requirement. If you cannot whiteboard how a specific user gains access to a specific record through every possible door, this is where your preparation starts.
Joint-heaviest, and in the Flow era the most current-feeling part of the exam. Expect to choose between automation approaches for a scenario, design record-triggered flows with the right entry conditions, understand scheduled and screen flows, handle approval processes, and — critically — debug automation that is misfiring or colliding with other automation. The judgement being tested is tool selection and failure analysis, not clicking through the Flow Builder.
Advanced data modelling: relationship types and their sharing/reporting consequences, when a lookup beats a master-detail, junction objects, record types and page-layout strategy, and the trade-offs in restructuring an existing model without destroying data. Questions frequently describe a model that already exists and ask what breaks if you change it — which is precisely the skill production admins need.
Data quality at scale (duplicate and matching rules, validation strategy, import/export tooling and their limits) plus advanced reporting: custom report types, joined reports, dashboards with dynamic components, and reporting snapshots. It is worth knowing the boundaries of each tool — what a joined report cannot do, when a custom report type is unavoidable — because boundaries are what the scenarios probe.
The advanced ends of the Sales and Service feature sets an admin is expected to configure: forecasting and territory considerations on the sales side; case handling, entitlements and knowledge on the service side. Admins who have only worked in one cloud tend to find their unfamiliar cloud the sneaky point-loser here — budget deliberate study time for whichever side your day job has not shown you.
The observability toolkit: setup audit trail, login and event monitoring concepts, field history tracking, and troubleshooting approaches for diagnosing what changed and who changed it. Small domain, but the questions are usually quick marks for anyone who has actually investigated an incident in a real org.
The smallest slice: sandbox types and refresh strategy, change sets and deployment order-of-operations, and managing changes safely between environments. Seven per cent sounds skippable; on a 60-question exam it is roughly four questions, and they cluster around sandbox selection and deployment gotchas that are easy marks with a few hours of focused study.
A realistic dividing line, since the US$200 fee and your study weeks both deserve honesty:
Book it if you have been administering a real Salesforce org for a year or more, you have personally designed sharing configurations and non-trivial flows, and the base Administrator exam felt comfortable when you passed it. Salesforce positions this credential for seasoned admins, and the scenario style assumes production scar tissue.
Wait if you passed the Administrator exam recently and your hands-on time is mostly Trailhead playgrounds. Nothing stops you from registering — the only formal prerequisite is the Platform Administrator certification — but the exam's judgement questions are far cheaper to prepare for after another six months of real org work. If you are choosing between deepening the admin track and branching towards App Builder or a consultant credential instead, the Salesforce certifications overview maps the tracks so you can place this exam in a longer plan.
Most Platform Administrator II candidates are employed admins studying around a job, so this path assumes five to eight focused hours a week rather than full-time study. How many weeks that translates into varies by experience — our guide to Salesforce certification preparation time gives per-cert timelines — so treat the stages below as a sequence, not a calendar.
Registration runs through Trailhead Academy (not Webassessor, whatever older walkthroughs say), and you can sit the proctored exam either at an onsite testing centre or online from home — if you choose online, set up your room and identification according to the proctoring requirements well before exam day. The fee is US$200 plus applicable taxes, with retakes at US$100; prices vary by country and region, so confirm your local figure at registration.
Once you pass, the credential does not expire on a fixed multi-year cycle. Like other Salesforce certifications it stays active through short, free, release-tied maintenance modules on Trailhead, and missing a deadline sends the certification inactive on your Trailblazer profile — the deadlines and mechanics are covered in our Salesforce certification renewal guide.
It is aimed higher, and the pass-mark comparison is interesting: the current guides list 65% for Platform Administrator II against 68% for the base Platform Administrator exam. The lower bar does not make it easier — the questions are longer, more scenario-dependent and more often multiple-select, and the exam assumes the base credential's content as a floor. Candidates with solid production experience often find it fairer than feared; candidates fresh from the base exam usually find it a step up.
The renaming itself was a rebrand — Advanced Administrator became Platform Administrator II, delivery moved to Trailhead Academy, and existing holders kept their credential with no retake. Exam outlines are revised on their own cycle, though, which is why materials should be checked against the current official guide rather than assumed current because they look recent.
No. The Salesforce Certified Platform Administrator certification is a formal, enforced prerequisite. If you hold the older-named "Salesforce Certified Administrator" credential, that is the same certification — the 2025 renaming updated names automatically.
It is the summit of the pure admin track rather than a stepping-stone credential — consultant certifications (such as the Agentforce Sales and Service Consultant exams, renamed from Sales and Service Cloud Consultant in July 2026) and the architect pyramid branch off from the base Administrator prerequisite, not from this exam. Its value is depth: it certifies the escalation-level admin skill set. Where it fits your longer route is a career question, which our Salesforce certifications overview covers.
Volume matters less than method: full-length timed sittings on unfamiliar questions, scored per domain, until two consecutive tests sit comfortably above the 65% pass mark with no domain below it. The scoring margins and readiness checklist in the practice test guide linked above are the benchmark to follow.
If you hold the Platform Administrator credential, have real org experience behind you, and want the certification that validates escalation-level admin judgement, this is the natural next exam — and it is very passable with a domain-weighted plan: hit Security and Access, Process Automation, and Objects and Applications hardest, patch your unfamiliar cloud, collect the easy marks in the small domains, and let timed practice data tell you when to book. Start by downloading the official exam guide and running the self-rating exercise this week; everything else in your preparation follows from that one page.
Exam facts in this guide were checked against official certification-provider pages on . Fees, exam codes and policies change — confirm on the provider’s own site before you book.
Put it into practice
Reading about an exam only takes you so far. Work through practice questions for your certification and find the gaps before exam day does.
·9 min read
Everything you need to sit the Salesforce Administrator exam — current name, format, cost, topics, registration, and renewal rules, verified for 2026.
Continue reading·10 min read
Every credential on the Salesforce developer track — Platform Developer, Developer II and the architect tiers — with costs, prerequisites and a sensible order.
Continue reading·9 min read
How the Salesforce Platform App Builder exam works: five domains, no prerequisites, US$200 fee, and a build-first prep sequence for declarative developers.
Continue reading