Free SPLK-3002: Splunk IT Service Intelligence Certified Admin Exam Questions and Answers
Splunk IT Service Intelligence Certified Admin is one of the Splunk tests covered here, sat under the code SPLK-3002. Splunk exams are uniform in everything that matters for booking one: each is closed-book multiple choice, delivered through Pearson VUE at a flat $130 an attempt, and valid for three years with a 90-day grace period. The paper itself is not uniform — question counts run from roughly 45 to 86 and time limits from 60 to 120 minutes depending on which certification you sit, and Splunk publishes no pass mark for any of them. Splunk is a Cisco company now, though the certifications remain Splunk-branded.
Candidates comparing SPLK-3002 exam dumps, ExamTopics and other SPLK-3002 practice tests use this page for the answers and explanations behind each question. Download the free SPLK-3002 PDF, then sit the timed SPLK-3002 exam simulation before booking with Splunk.
Last updated: October 6, 2026
- Exam code
- SPLK-3002
- Provider
- Splunk
- Questions in our bank
- 1000+
- Free to read
- First 10, with answers
- Official page
- Official Exam website
- Our test mode duration & pass mark
- 130 mins · 70%
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Question #1
There are two departments using ITSI. Finance and Sales. Analysts in each department should not be allowed to see each other's services. What are the role configuration steps required to accomplish this?
Correct answer: C
Explanation
C is the correct answer because teams are a feature of ITSI that allow you to restrict access to service content in UI views based on user roles. To create separate teams for finance and sales analysts, you need to create custom roles that inherit from the itoa_analyst role, which has read-only access to ITSI content. For example, you can create itoa_finance_analyst and itoa_sales_analyst roles that inherit from itoa_analyst. Then, you need to create custom teams that include these roles and assign them to the relevant services. For example, you can create a finance team that includes the itoa_finance_analyst role and assign it to the finance services. Similarly, you can create a sales team that includes the itoa_sales_analyst role and assign it to the sales services. This way, analysts in each department can only see their own services and not each other's. References: Create teams in ITSI, Assign teams to services in ITSI
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Question #2
Which of the following describes default deep dives?
Correct answer: C
Explanation
In Splunk IT Service Intelligence (ITSI), default deep dives are auto- generated and can be accessed via the Service Analyzer. Deep dives are an essential feature of ITSI that provide an in-depth, granular view into the health and performance of services and their associated KPIs. These default deep dives are automatically created for each service, allowing users to quickly drill down into the detailed operational metrics and performance data of their services. By accessing these deep dives through the Service Analyzer, ITSI users can efficiently investigate issues, understand service dependencies, and make informed decisions to maintain optimal service health. The auto-generated nature of these default deep dives simplifies the monitoring and analysis process, providing immediate insights into service performance without the need for manual setup or configuration.
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Question #3
How should entities be handled during the data audit phase of requirements gathering?
Correct answer: A
Explanation
During the data audit phase of requirements gathering for Splunk IT Service Intelligence (ITSI), it's crucial to identify and record the meta-data for entities, focusing on information (info) and aliases. This step involves understanding and documenting the key attributes and identifiers that describe each entity, such as host names, IP addresses, device types, or other relevant characteristics. These attributes are used to categorize and uniquely identify entities within ITSI, enabling more effective mapping of data to services and KPIs. By meticulously recording this meta-data, organizations ensure that their ITSI implementation is aligned with their specific monitoring needs and infrastructure, facilitating accurate service modeling and event management. This practice is foundational for setting up ITSI to reflect the actual IT environment, enhancing the relevance and effectiveness of the monitoring and analysis capabilities.
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Question #4
Which of the following best describes a default deep dive?
Correct answer: C
Explanation
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/DeepDives C is the correct answer because a default deep dive initially shows all of the KPIs for a selected service. You can create a default deep dive by drilling down from another dashboard or by selecting a service from the deep dive lister page. A default deep dive does not show health scores, importance scores, or entity swim lanes by default. References: [Create default deep dives for services in ITSI]
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Question #5
Where are KPI search results stored?
Correct answer: D
Explanation
Search results are processed, created, and written to the itsi_summary index via an alert action. Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/BaseSearch D is the correct answer because KPI search results are stored in the itsi_summary index in ITSI. This index is an events index that stores the results of scheduled KPI searches. Summary indexing lets you run fast searches over large data sets by spreading out the cost of a computationally expensive report over time. References: Overview of ITSI indexes
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Question #6
Which of the following statements is accurate when using multiple policies?
Correct answer: B
Explanation
In Splunk IT Service Intelligence (ITSI), when using multiple event management policies, it is important to understand that policy processing is applied in a defined order. This order is crucial because it determines how events are processed and aggregated, and which rules are applied to events first. The order of policies can be customized, allowing administrators to prioritize certain policies over others based on the specific needs and operational logic of their IT environment. This feature provides flexibility in event management, enabling more precise control over event processing and ensuring that the most critical events are handled according to the desiredprecedence. This structured approach to policy processing helps in maintaining the efficiency and effectiveness of event management within ITSI.
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Question #7
Which of the following can generate notable events?
Correct answer: C
Explanation
Notable events in Splunk IT Service Intelligence (ITSI) are primarily generated through scheduled correlation searches. These searches are designed to monitor data for specific conditions or patterns defined by the ITSI administrator, and when these conditions are met, a notable event is created. These correlation searches are often linked to specific services or groups of services, allowing for targeted monitoring and alerting based on the operational needs of those services. This mechanism enables ITSI to provide timely and relevant alerts that can be further investigated and managed through the Episode Review dashboard, facilitating efficient incident response and management within the IT environment.
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Question #8
Which of the following is a best practice for identifying the most effective services with which to start an iterative ITSI deployment?
Correct answer: B
Explanation
Reference: https://docs.splunk.com/Documentation/ITSI/4.10.2/SI/MKA A best practice for identifying the most effective services with which to start an iterative ITSI deployment is to analyze the business to determine the most critical services that have the most impact on revenue, customer satisfaction, or other key performance indicators. You can use the Service Analyzer to prioritize and monitor these services. References: Service Analyzer
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Question #9
Which of the following describes a realistic troubleshooting workflow in ITSI?
Correct answer: B
Explanation
A realistic troubleshooting workflow in ITSI is: • B. Service Analyzer –> Notable Event Review –> Deep Dive This workflow involves using the Service Analyzer dashboard to monitor the health and performance of your services and KPIs, using the Notable Event Review dashboard to investigate and manage the notable events generated by ITSI, and using the Deep Dive dashboard to analyze the historical trends and anomalies of your KPIs and metrics. The other workflows are not realistic because they involve components that are not part of the troubleshooting process, such as correlation search, aggregation policy, and KPI.These components are used to create and configure the alerts and episodes that ITSI generates, not to investigate and resolve them. References: [Service Analyzer dashboard in ITSI], Overview of Episode Review in ITSI, [Overview of deep dives in ITSI]
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Question #10
When troubleshooting KPI search performance, which search names in job activity identify base searches?
Correct answer: B
Explanation
In the context of troubleshooting KPI search performance in Splunk IT Service Intelligence (ITSI), the search names in the job activity that identify base searches typically follow the pattern "Indicator - Shared - xxxx - ITSI Search." These base searches are fundamental components of the KPI calculation process, aggregating and preparing data for further analysis by KPIs. Identifying these base searches in the job activity is crucial for diagnosing performance issues, as these searches can be resource-intensive and impact overall system performance. Understanding the naming convention helps administrators and analysts quickly pinpoint the base searches related to specific KPIs, facilitating more effective troubleshooting and optimization of search performance within the ITSI environment.
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Discussion
Explain your reasoning, not just the letterOther Splunk certifications
- SPLK-1004: Splunk Core Certified Advanced Power User (opens in a new tab)
- SPLK-1001: Splunk Core Certified User (opens in a new tab)
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- SPLK-2003: Splunk SOAR Certified Automation Developer (opens in a new tab)
- SPLK-2001: Splunk Certified Developer (opens in a new tab)
- SPLK-2002: Splunk Enterprise Certified Architect (opens in a new tab)
- SPLK-4001: Splunk O11y Cloud Certified Metrics User (opens in a new tab)
- SPLK-1003: Splunk Enterprise Certified Admin (opens in a new tab)
- SPLK-3003: Splunk Core Certified Consultant (opens in a new tab)
- SPLK-3001: Splunk Enterprise Security Certified Admin (opens in a new tab)
- SPLK-1005: Splunk Cloud Certified Admin (opens in a new tab)
- SPLK-5001: Splunk Certified Cybersecurity Defense Analyst (opens in a new tab)
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FAQ
Learn More: https://www.splunk.com/en_us/training/certification.html
- Q1: What is the SPLK-3002: Splunk IT Service Intelligence Certified Admin exam?
- A: SPLK-3002: Splunk IT Service Intelligence Certified Admin is a Splunk certification exam. Judging by the questions in our bank, it concentrates on itsi, splunk, dive, deep and notable.
- Q2: What topics does the SPLK-3002: Splunk IT Service Intelligence Certified Admin exam cover?
- A: Questions in our SPLK-3002: Splunk IT Service Intelligence Certified Admin bank cluster around itsi, splunk, dive, deep, notable, entities, searches and events. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for SPLK-3002: Splunk IT Service Intelligence Certified Admin?
- A: Work through the SPLK-3002: Splunk IT Service Intelligence Certified Admin practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real SPLK-3002: Splunk IT Service Intelligence Certified Admin exam questions?
- A: They are drawn from officially released past questions and from community members who have sat SPLK-3002: Splunk IT Service Intelligence Certified Admin. Answers are verified and updated weekly.
- Q5: Where do I register for the SPLK-3002: Splunk IT Service Intelligence Certified Admin exam?
- A: Register through Splunk directly at https://www.splunk.com/en_us/training/certification.html. Exampractice is not affiliated with Splunk and does not administer the exam.
- Q6: Is there a free SPLK-3002: Splunk IT Service Intelligence Certified Admin sample?
- A: Yes. Every SPLK-3002: Splunk IT Service Intelligence Certified Admin page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Splunk Certification Exams?
- A: Splunk Certification Exams validate your expertise in using and managing Splunk’s data analytics and security solutions. These certifications demonstrate your proficiency in deploying, configuring, and optimizing Splunk software to gain insights from machine-generated data and enhance security operations.
- Q8: Why should I pursue Splunk Certification?
- A: Splunk Certification enhances your professional credibility, showcasing your skills and knowledge in data analytics, IT operations, and security using Splunk. This can lead to better job opportunities, higher salaries, and career advancement in IT, cybersecurity, and data analysis roles.
- Q9: What are the benefits of Splunk Certification?
- A: Benefits include recognition as a certified Splunk professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Splunk technologies and best practices.
- Q10: Who should take Splunk Certification Exams?
- A: IT professionals, data analysts, security analysts, system administrators, and anyone involved in managing and analyzing machine-generated data using Splunk solutions should consider these certifications to validate their expertise and advance their careers.
- Q11: What types of Splunk Certification Exams are available?
- A: Splunk offers various certification paths, including:
- Q12: How do I prepare for Splunk Certification Exams?
- A: Preparation can include official Splunk training courses, study guides, practice exams, online tutorials, and hands-on experience with Splunk products and solutions.
- Q13: Where can I take Splunk Certification Exams?
- A: Splunk Certification Exams can be taken online with remote proctoring, providing flexibility to fit your schedule and location.
- Q14: How do Splunk Certifications impact my career?
- A: Splunk Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in IT, cybersecurity, and data analysis.
- Q15: Are there any prerequisites for Splunk Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior experience with Splunk products. Check the specific requirements for each certification path on the Splunk certification website.
- Q16: How often do I need to recertify for Splunk Certifications?
- A: Splunk Certifications typically require recertification every three years to ensure that certified professionals stay updated with the latest technologies and industry practices.



