MB2-713 Representative Practice Questions
The free MB2-713: Microsoft Dynamics CRM 2016 Sales questions that deal with representative, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
A sales representative wants to prioritize leads based on their buying signals. Which feature should they use?
Correct answer: A
Explanation
Lead Scoring allows representatives to prioritize leads based on activities and engagement levels.
Question #4
During a sales call, a representative wants to log feedback on their interaction. Which entity should they use?
Correct answer: B
Explanation
The Activity entity allows logging and tracking of all interactions, including calls and meetings.
Question #10
A representative needs to view past interactions with a client. Which Dynamics CRM feature should they access?
Correct answer: C
Explanation
The Activities feature stores all past interactions, allowing representatives to review history with clients.
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