ITIL 4 Acquiring & Managing Cloud Services Provider Practice Questions
The free ITIL 4 Acquiring & Managing Cloud Services questions that deal with provider, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #3
A customer is unhappy with a cloud service provider's response times. What should the service manager do?
Correct answer: A
Explanation
Conducting a performance review helps assess the provider's commitment and areas for improvement.
Question #4
What is the MOST important factor when selecting a cloud service provider?
Correct answer: D
Explanation
Security measures are crucial in cloud service selection to protect sensitive data.
Question #8
A cloud service provider has changed its pricing model. What should the service manager evaluate?
Correct answer: D
Explanation
Evaluating budget impacts allows the service manager to assess financial implications and adjust accordingly.
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