ITILF Stage Practice Questions
The free ITILF: ITIL Foundation questions that deal with stage, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #5
At which stage of the service lifecycle should the processes necessary to operate a new service be defined?
Correct answer: A
Explanation
Service design covers the design of the processes needed to transition, operate and maintain the service, alongside the service solution, tools, architectures and metrics.
Question #6
The consideration of value creation is a principle of which stage of the service lifecycle?
Correct answer: B
Explanation
Service strategy defines how value is created through utility and warranty, making value creation a core principle of that lifecycle stage.
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