220-1101 Technician Practice Questions
The free 220-1101: CompTIA A Certification Exam: Core 1 questions that deal with technician, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
A technician was called in to look at a user's PC. The user reported the PC was very sluggish. The HDD light on the PC was constantly on without blinking. The PC itself was slow receiving input and took a very long time to load the OS. The technician also noticed updates had failed. Which of the following is MOST likely the cause of these issues?
Correct answer: D
Explanation
If a user’s PC is very sluggish, the HDD light on the PC is constantly on without blinking, the PC itself is slow receiving input, and it takes a very long time to load the OS, the HDD has no free space is most likely the cause of these issues. When the hard disk drive (HDD) has no free space, the computer may become slow and unresponsive. The technician should check the amount of free space on the HDD and delete any unnecessary files to free up space.
Question #2
A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?
Correct answer: D
Explanation
Verify that the OS supports hot swapping the RAM. Before replacing the RAM on an entry-level server with hot-swappable components, the technician should verify that the operating system supports hot swapping of RAM.
Question #4
A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?
Correct answer: A
Explanation
Every computer has a CMOS battery and when you remove that battery, your computer will work almost the same as before. The only difference is you won’t be able to save any settings in the BIOS, which includes the date and time. If your PC is not booting after removing CMOS, you need to make sure that you have your CPU and RAM connected because it’s not possible for your system to boot without those.. Your motherboard and computer will be able to boot just fine even without a CMOS battery present. The only issue is all your BIOS settings will be reset and the time and date will be inaccurate. You will also be unable to save BIOS settings.
Question #5
A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?
Correct answer: A
Explanation
The cause of the issue is likely due to a DNS resolution issue. While the technician can ping the servers by IP address, they cannot ping the UNC path, indicating an issue with the name resolution. This can be resolved by configuring the correct DNS server settings.
Question #7
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
Correct answer: B
Explanation
DDR3 is the most commonly used RAM type in modern desktop computers. It is faster and more energy efficient than its predecessors, and offers larger capacity modules. References: CompTIA A+ Certification Exam Guide, Ninth Edition, Chapter 5
Question #8
A desktop support technician is tasked with upgrading a laptop so that it has the fastest data access possible. Which of the following BEST satisfies this requirement?
Correct answer: B
Explanation
M.2 NVMe SSD provides the fastest data access possible for a laptop. It is a high-performance solid-state drive that connects directly to the motherboard through an M.2 slot.
Question #9
A user brings an older laptop to the help desk and reports issues with the keyboard. Upon inspection, the technician does not see any external damage but notices that many keystrokes da not register in a word processor. The laptop works fine when the technician tests it with an external keyboard. Which of the following actions would MOST likely resolve the issue?
Correct answer: B
Explanation
The most likely action that would resolve the issue is to clean the keyboard. Sometimes dust, hair, and other debris can affect keyboard functionality. The technician can try to clean the keyboard as much as possible, which may be enough to get the keyboard back in working order
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