Free 700-805: Cisco Renewals Manager (CRM) Exam Questions and Answers
Cisco Renewals Manager (CRM) is exam 700-805, part of Cisco certifications. In Cisco's current scheme the first digit gives the level: 100 is entry, 200 associate, 300 the CCNP concentration exams, 350 the CCNP core exams that also qualify you for CCIE, 500 specialist and 700 the unproctored sales exams. Older codes such as 400-, 640- and 642- predate the February 2020 restructure, when every CCNA track was collapsed into one exam and CCNP moved to a core-plus-concentration model.
Candidates comparing 700-805 exam dumps, ExamTopics and other 700-805 practice tests use this page for the answers and explanations behind each question. Download the free 700-805 PDF, then sit the timed 700-805 exam simulation before booking with Cisco.
Last updated: October 5, 2026
- Exam code
- 700-805
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- Cisco
- Questions in our bank
- 1000+
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- First 10, with answers
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- 130 mins · 70%
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Question #1
An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal. Which Cisco offer represents the best value for the customer?
Correct answer: C
Explanation
The Cisco offer that represents the best value for the customer is to ask the Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan. A Smart Account is a centralized account management platform that gives customers full visibility and access to their Cisco software licenses,subscriptions, and services across their organization. A Smart Account simplifies license activation, usage tracking, and renewal management, as well as enables customers to move licenses across devices and locations as needed. An Enterprise Agreement is a simplified buying program that covers the entire organization's software and services needs under one agreement, one renewal date, and one set of terms. An Enterprise Agreement offers customers preferred pricing, financial predictability, investment protection, and flexible expansion options. A Customer Success Plan is a document that captures the account team's strategy and actions to achieve customer success. It defines the customer's desired outcomes, identifies the potential barriers and risks, outlines the key milestones and deliverables, and assigns roles and responsibilities to the account team members. By engaging into a Smart Account or Enterprise Agreement and proposing a Customer Success Plan, the customer can benefit from: A comprehensive cloud calling plan with ease, in a single unified offer. A world-class collaboration suite built for hybrid work that provides Webex Calling, Messaging, Meetings, Polling, and Webinars in one unified offering. A best-in-class collaboration suite that leverages AI-driven intelligence to create engaging and inclusive collaboration experiences. A lower total cost of ownership by providing multiple best-in-class products from a single vendor. A simplified contract management by converging software licenses, support for software, and support for hardware into one agreement, one renewal date, and one set of terms. A trusted support from Cisco Solution Support that centralizes support across software and hardware and any third-party provider technologies in the deployment. A guidance at every step to accelerate technology transitions through expert resources, best practices, and proven methodologies focused on industry-wide solutions. A proactive and predictive insights powered by AI/ML-driven analytics and automation that help recognize potential problems, optimize operations, and de-risk transformation. A blueprint for account teams to achieve customer success by defining the customer's vision, goals, metrics, milestones, deliverables, roles, responsibilities, progress, results, feedback, and recommendations.
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Question #2
How does Cisco define AT R?
Correct answer: B
Explanation
* A. Contracts/subscriptions that are available to renew. Comprehensive and Detailed Explanation: According to the Cisco website1, ATR stands for Available To Renew, which is defined as: Contracts/subscriptions that are available to renew within a defined time period (usually 90, 180, or 365 days) A key metric for measuring the renewal opportunity and performance A report that shows the contract details, status, expiration date, product coverage, etc. References:1: Cisco Renewals Manager - Cisco
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Question #3
Which action can a Renewals Manager take to drive value in the account?
Correct answer: C
Explanation
An action that a Renewals Manager can take to drive value in the account is to manage and mitigate renewal risk. Renewal risk is the possibility that a customer will not renew their contract with Cisco at the end of their term, resulting in revenue loss and customer churn. Renewal risk can be caused by various factors, such as low adoption, poor satisfaction, lack of value realization, competitive pressure, budget constraints, or organizational changes. A Renewals Manager can manage and mitigate renewal risk by: Identifying and prioritizing the accounts that have the highest risk of non-renewal, using data and tools such as ATR (Annualized Total Revenue), ARR (Annual Recurring Revenue), iARR (Incremental Annual Recurring Revenue), TPV (Total Partner Value), icebreaker (a tool that provides insights into new and unique business prospects), and Adopt on Scores (a tool that provides insight into how well customers are utilizing service and software they purchase from Cisco). Developing and executing a risk mitigation plan for each high-risk account, involving actions such as engaging with the customer, understanding their needs andchallenges, demonstrating value and ROI, addressing any issues or concerns, proposing improvements or enhancements, offering incentives or discounts, or leveraging partners or references. Monitoring and tracking the progress and results of the risk mitigation plan, using data and tools such as CCW-R (Cisco Commerce Software Subscriptions and Services), which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place; and Customer Success Plan, which is a document that captures the account team's strategy and actions to achieve customer success. Collaborating with other account team members, such as Customer Success Managers, Account Executives, or Sales Engineers, to align on the renewal strategy, share information and insights, coordinate activities and touchpoints, and deliver a consistent and positive customer experience. By managing and mitigating renewal risk, a Renewals Manager can drive value in the account by increasing the chances of a successful renewal, retaining customers and revenue, enhancing customer satisfaction and loyalty, and creating opportunities for upsell or cross-sell.
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Question #4
What does TPV mean?
Correct answer: B
Explanation
TPV stands for Total Partner View, the Cisco reporting tool that gives partners a consolidated view of their customers' installed base and renewal opportunities.
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Question #5
During which activity of the renewal process would an RM provide an appropriate co- termination timeframe and gain required internal approvals?
Correct answer: C
Explanation
Co-termination dates and the internal approvals they require are worked out while the proposal is being built, before the quote is delivered to the customer.
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Question #6
Which two factors drive subscription value for customers? (Choose two)
Select 2 answers.
Correct answer: A, E
Explanation
Subscriptions keep customers continuously current: security protection is always up to date and new innovation arrives without a new purchase. Freeware and training are not the value drivers.
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Question #7
What is the main purpose of CCW-R?
Correct answer: C
Explanation
CCW-R stands for Cisco Commerce Software Subscriptions and Services, which is a tool that allows customers and partners to quote, order, and manage their service contracts and software subscriptions from one place. CCW-R enables users to create new or renew technical services and software subscription quotes, submit approved orders, and manage their contracts. CCW-R also provides features such as co-terming, contract alignment, service level changes, and deal discounts.CCW-R is designed to simplify the renewal process and enhance the customer experience
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Question #8
Which action should be taken when renewing a contract with a customer? (Choose the best answer.)
Correct answer: D
Explanation
Needs change between contract terms, so the renewal starts by validating the customer's current business requirements rather than assuming last term's solution still fits.
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Question #9
A customer purchased a three-year WebEx contract of 100 seats at $10 per seat. What is the annual recurring revenue?
Correct answer: B
Explanation
Recurring revenue of 100 seats at $10 per seat is $1,000 each year; the three-year term only raises total contract value to $3,000 and does not change the annual recurring revenue.
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Question #10
Which critical task must be performed during the Qualification phase?
Correct answer: A
Explanation
Qualification is where the renewals manager validates the customer's installed base and inventory, so the later proposal and quote reflect what the customer actually owns.
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FAQ
Learn More: https://www.cisco.com/site/us/en/learn/training-certifications/certifications/index.html
- Q1: What is the 700-805: Cisco Renewals Manager (CRM) exam?
- A: 700-805: Cisco Renewals Manager (CRM) is a Cisco certification exam. Judging by the questions in our bank, it concentrates on renewals, renewal, cisco, renewing and webex.
- Q2: What topics does the 700-805: Cisco Renewals Manager (CRM) exam cover?
- A: Questions in our 700-805: Cisco Renewals Manager (CRM) bank cluster around renewals, renewal, cisco, renewing, webex, on-time, seats and seat. Working through the full set is the quickest way to find which of these you are weakest on.
- Q3: How should I prepare for 700-805: Cisco Renewals Manager (CRM)?
- A: Work through the 700-805: Cisco Renewals Manager (CRM) practice questions here, checking your answer on each one, then sit the practice test to rehearse the exam under timed conditions before the real thing.
- Q4: Are these real 700-805: Cisco Renewals Manager (CRM) exam questions?
- A: They are drawn from officially released past questions and from community members who have sat 700-805: Cisco Renewals Manager (CRM). Answers are verified and updated weekly.
- Q5: Where do I register for the 700-805: Cisco Renewals Manager (CRM) exam?
- A: Register through Cisco directly at https://www.cisco.com/site/us/en/learn/training-certifications/certifications/index.html. Exampractice is not affiliated with Cisco and does not administer the exam.
- Q6: Is there a free 700-805: Cisco Renewals Manager (CRM) sample?
- A: Yes. Every 700-805: Cisco Renewals Manager (CRM) page shows a free sample of real questions. Upgrading opens the full bank and the practice test.
- Q7: What are Cisco Certification Exams?
- A: Cisco Certification Exams validate your expertise in using and managing Cisco networking and IT solutions. These certifications demonstrate your proficiency in designing, implementing, and troubleshooting Cisco-based networks and systems, covering areas such as routing and switching, security, wireless, data center, and collaboration.
- Q8: Why should I pursue Cisco Certification?
- A: Cisco Certification enhances your professional credibility, showcasing your skills and knowledge in Cisco technologies. This can lead to better job opportunities, higher salaries, and career advancement in networking and IT industries.
- Q9: What are the benefits of Cisco Certification?
- A: Benefits include recognition as a certified networking professional, improved job performance, access to exclusive resources, continuing education opportunities, and staying current with the latest Cisco technologies and best practices.
- Q10: Who should take Cisco Certification Exams?
- A: Network engineers, system administrators, IT professionals, and anyone involved in designing, implementing, and managing network solutions using Cisco products should consider these certifications to validate their expertise and advance their careers.
- Q11: What types of Cisco Certification Exams are available?
- A: Cisco offers various certification paths, including:
- Q12: How do I prepare for Cisco Certification Exams?
- A: Preparation can include official Cisco training courses, study guides, practice exams, online tutorials, and hands-on experience with Cisco networking equipment and solutions.
- Q13: Where can I take Cisco Certification Exams?
- A: Cisco Certification Exams can be taken at authorized Pearson VUE testing centers worldwide or online, providing flexibility to fit your schedule and location.
- Q14: How do Cisco Certifications impact my career?
- A: Cisco Certifications significantly boost your career by demonstrating your expertise to employers, making you a more competitive candidate for advanced roles and promotions in networking and IT.
- Q15: Are there any prerequisites for Cisco Certification Exams?
- A: Some exams may have prerequisites, such as foundational knowledge or prior certifications. Check the specific requirements for each certification path on the Cisco website.
- Q16: How often do I need to recertify for Cisco Certifications?
- A: Cisco Certifications typically require recertification every three years to ensure that certified professionals stay updated with the latest networking technologies and industry practices.