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Free 646-365: Cisco Express Foundation for Account Managers (CXFA) Exam Questions and Answers

Last updated: April 1, 2025

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865-646-365: Cisco Express Foundation for Account Managers (CXFA)

#Question
A client is exploring automation to improve efficiency. How can you illustrate its benefits?
A.
Avoid quantifying potential results
B.
Explain time savings and ROI
C.
Focus on technical details
D.
Discuss costs only
Correct Answer: B
Explaining time savings and ROI clearly illustrates the benefits of automation to the client.

646-365: Cisco Express Foundation for Account Managers (CXFA)

Discussing...

A client is exploring automation to improve efficiency. How can you illustrate its benefits?


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#Question
What is one key factor that enhances client trust in an account manager?
A.
Focusing on internal processes
B.
Delivering generic proposals
C.
Avoiding difficult topics
D.
Personalized communication
Correct Answer: D
Personalized communication establishes rapport and builds trust with clients.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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What is one key factor that enhances client trust in an account manager?


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#Question
During a client meeting, what is essential for active engagement?
A.
Asking questions
B.
Presenting a one-sided discussion
C.
Sticking to a script
D.
Passing out brochures
Correct Answer: A
Asking questions fosters engagement and encourages client participation.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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During a client meeting, what is essential for active engagement?


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#Question
A customer is interested in reducing latency in their network. Which solution should you recommend?
A.
Cisco AnyConnect
B.
Cisco Firepower
C.
Cisco DNA Center
D.
Cisco Meraki
Correct Answer: C
Cisco DNA Center provides the capabilities to optimize and reduce latency in networks.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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A customer is interested in reducing latency in their network. Which solution should you recommend?


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#Question
What is the importance of understanding compliance requirements for clients?
A.
It's not very significant
B.
It complicates the sales process
C.
It's only needed for large businesses
D.
Helps to tailor solutions
Correct Answer: D
Understanding compliance requirements helps tailor solutions to meet client obligations.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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What is the importance of understanding compliance requirements for clients?


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#Question
A customer is considering solutions from multiple vendors. How should you position your offering?
A.
Focus solely on features
B.
Understand their pain points
C.
Discuss pricing advantages
D.
Push for a quick sale
Correct Answer: B
Positioning your offering based on their pain points creates relevance and connects with their needs.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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A customer is considering solutions from multiple vendors. How should you position your offering?


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#Question
What is one of the primary concerns when migrating to the cloud?
A.
Enhanced data security
B.
Lack of integration options
C.
Potential service interruptions
D.
Limited access
Correct Answer: C
Potential service interruptions are a common concern during migration to the cloud.

646-365: Cisco Express Foundation for Account Managers (CXFA)

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What is one of the primary concerns when migrating to the cloud?


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