600-455 Centers Practice Questions
The free 600-455: Designing Cisco Unified Contact Center Enterprise questions that deal with centers, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #5
Which protocol is widely used for voice over IP in contact centers?
Correct answer: B
Explanation
SIP (Session Initiation Protocol) is widely used for VoIP applications.
Question #6
What component is crucial for integrating video capabilities in contact centers?
Correct answer: C
Explanation
Cisco TelePresence is vital for video integration.
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