71201X Calls Practice Questions
The free 71201X: Avaya Aura Core Components Implement Certified questions that deal with calls, with answers and explanations. The full bank and the timed practice test cover every topic the exam asks about.
Question #1
A customer reports that their calls are experiencing long delays. What is the first step you should take?
Correct answer: A
Explanation
Checking network latency can identify delays.
Question #5
Users report that their calls frequently drop. What is the first thing to check?
Correct answer: A
Explanation
Network issues are a common cause of dropped calls.
Question #10
Which Avaya feature allows users to receive calls on multiple devices simultaneously?
Correct answer: D
Explanation
Multi-device ringing allows simultaneous calls on different devices.
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